HUTABARAT, G. Y.; SEMBIRING, S. Penerapan Metode Naive Bayes Untuk Klarifikasi Keluhan Pengguna Aplikasi MyTelkomsel. Community Engagement and Emergence Journal (CEEJ), [S. l.], v. 6, n. 5, p. 4757–4776, 2025. DOI: 10.37385/ceej.v6i6.9494. Disponível em: https://journal.yrpipku.com/index.php/ceej/article/view/9494. Acesso em: 12 jan. 2026.