“Pengaruh E-Service Quality Dan Word of Mouth Terhadap Keputusan Pengguna Transportasi Online Maxim (Studi Kasus Di Kota Gorontalo)”. Community Engagement and Emergence Journal (CEEJ), vol. 7, no. 6, May 2026, pp. 5099-12, https://doi.org/10.37385/jvrdqh46.