E-Commerce Application Adoption: Impact of Service Features, Speed of Access, and Customer Complaint Services. International Journal of Economics Development Research (IJEDR), [S. l.], v. 6, n. 3, p. 1623–1634, 2025. Disponível em: https://journal.yrpipku.com/index.php/ijedr/article/view/7685. Acesso em: 23 may. 2026.