KHARISMA, R. A. .; AMBARWATI, R.; HERMAWAN, S. Integration of Service Quality, Importance Performance Analysis, and Quality Function Deployment for Service Quality Analysis . International Journal of Economics Development Research (IJEDR), [S. l.], v. 5, n. 4, p. 2827–2840, 2024. DOI: 10.37385/ijedr.v5i3.5772. Disponível em: https://journal.yrpipku.com/index.php/ijedr/article/view/5772. Acesso em: 6 jul. 2025.