International Journal of Economics Development Research (IJEDR)
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description: IJEDR focuses on economics, innovation, and investment fields. Dedicated to enhancing the economic development of a country, region, and the world in general. It aims to publish original articles, whether in the form of theoretical studies, empirical studies, or practical studies. IJEDR invites papers on a wide range of topics, including the following (but not limited to these topics), are Economic growth, Monetary and fiscal policy effect, Innovation practices, Innovation capability, Innovation impact, Financial econometrics, Investment, Banking, International Finance, Stock Exchange, Industrial field, economic management and accounting. From 2024 IJEDR is published SIX times a year (January, March, May, July, September and November). Scopus Citedness (International Journal of Economics Development Research (IJEDR)) Update 10 July 2026 ✅ 184 Citations from various Scopus-indexed publications. ✅ Citations in Q1 Journals (Top-tier publications). ✅ Citations in Q2 Journals (High-quality research outlets). ✅ Citations also appear in Q3, Q4, conference proceedings, and book chapters. Click Here for Details https://suggestor.step.scopus.com/progressTracker/?trackingID=CB744A56CC74BA4C
publisher: Yayasan Riset dan Pengembangan Intelektual
language: en
publication name: International Journal of Economics Development Research (IJEDR)
issn: 2715-7903
items: Analysis of the Influence of Environmental, Social, and Governance (ESG) Disclosure on the Firm Value of ESGQ45 KEHATI Companies Listed on the Indonesia Stock Exchange (IDX) from 2020 to 2023
items: Analysis and Design of a Point of Sales (POS) System at Elite Seven Café & Billiard Kisaran
items: Cash Position, Free Cash Flow, Firm Size, and Leverage as Determinants of Dividend Payout: Does Profitability Mediate?
items: Determinants of the Open Unemployment Rate in Six Selected Provinces in Indonesia
items: Strategies for Preventing Civil Servant Turnover: A Case Study of the Ministry of Immigration and Corrections of the Republic of Indonesia
items: Iconic Attributes of Ergo-Iconic Value: A Synthesis for Sustainable Product Excellence
items: From Risky Indebtedness to Long-Term PayLater Adoption: The Mediating Roles of Attitude, Usage, and Impulsive Buying
items: The Influence of Financial Literacy, Social Interaction, and Herding Behavior on Financial Investment Intention with Risk Tolerance as a Mediating Variable
items: The Effect of Artificial Intelligence Integration and Big Data Analytics on Sustainability reporting Audit Quality with ESG Disclosure and Operational Complexity as Moderating Variables
items: Enhancing Consumer Purchase Decisions: The Role of Servicescape, Content Marketing, and Experiential Marketing in Urban Street Food Businesses
items: Government Policy Effects and Sustainable Entrepreneurship: Implications for Nigeria’s Economic Growth
items: Impact of Experiential Marketing and Consumer Trust on Purchase Decisions: Evidence from a Smartphone Retail Business
items: Digital Transformation and Customer Growth in Islamic Microfinance
items: Effect of Multimorbidity on Depression of Indonesian Older Persons: An Application of the Utility Function
items: Determinants of Financial Performance of Regional Development Banks in Java Island: Evidence from Panel Data 2020-2024
items: The Impact of Social Capital on Household Welfare in Indonesia Using the Propensity Score Matching Method
items: Digital Workplace Adaptation: A Comparative Analysis Of The Effects Of Workload And Innovation On The Performance Of Millennial vs. Non-Millennial Employees
items: The Impact of Green Recruitment and Employee Empowerment on Organizational Culture and SDGs Achievement
items: Analysis of the Effect of Company Size, Liquidity, and Capital Structure on Company Value with Profitability as a Mediating Variable in Banks Listed on the Indonesia Stock Exchange in 2021-2023
items: Marketing Strategy and Its Economic Implications on Consumer Loyalty: The Mediating Effect of Customer Satisfaction
items: The Impact of Settlement Growth on Food Security Vulnerability: The Mediating Role of Rice Field Conversion and the Moderating Role of Agricultural Human Resource Capacity in Central Java
items: From Structural to Functional Positions: An Analysis of Human Resource Reform at Indonesia’s Public Broadcasting Institution
items: The Competency Development of Fishery Product Market Analyst at the Directorate General of Product Competitiveness, Ministry of Marine Affairs and Fisheries Republic of Indonesia
items: The Implementation of Competency Development of Health Administrator Through Training at The Directorate General of Health Workforce, Ministry of Health Republic of Indonesia
items: Service Quality, Sharia Compliance, and Patient Loyalty: The Mediating Role of Patient Satisfaction in Islamic Hospitals
items: Political Connections, Capital Intensity, The Existence of A Risk Management Committee, and Real Earnings Management on Tax Aggressiveness
items: How Work Stress and Employee Well-Being Shape Turnover Intention: Evidence from the Mediating Role of Employee Engagement
items: Lifestyle and Social Media Marketing as Drivers of Electronic Word of Mouth and Their Impact on Generation Z’s Online Batik Purchase Decisions
items: The Effect of Service Quality and Product Excellence on Customer Satisfaction and Loyalty
items: Optimizing Local Economic Potential to Increase Regional Food Security through Village-Owned Enterprises Empowerment (Mixed Method: Explanatory Sequential Design)

Analysis of the Influence of Environmental, Social, and Governance (ESG) Disclosure on the Firm Value of ESGQ45 KEHATI Companies Listed on the Indonesia Stock Exchange (IDX) from 2020 to 2023
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description: The objectives of this study are to: (1) examine the ESG trends of companies listed and remaining in the ESGQ45 index between 2020 and 2023; (2) determine the impact of environmental disclosure on the firm value of companies listed in the ESGQ45 KEHATI index; (3) determine the impact of social disclosure on the firm value of companies listed in the ESGQ45 KEHATI index; (4) determine the impact of governance disclosure on the firm value of companies listed in the ESGQ45 KEHATI index; and (5) determine whether firm size and leverage act as moderating variables influencing the firm value of companies implementing ESG principles. The research sample consists of 21 companies selected via purposive sampling from a total population of 45 companies. The data analysis method employed is Panel Data Regression using Eviews 13, based on secondary data. Descriptive statistical results indicate that the average firm value, proxied by Price to Book Value (PBV) for companies in the ESGQ45 KEHATI index from 2020 to 2023 was 2.30. The average values for environmental, social, and governance disclosures were 0.48, 0.49, and 0.59, respectively. Companies included in the KEHATI ESGQ45 index from 2020 to 2023 were predominantly medium-to-large in size, with an average value of 32.13. Corporate leverage levels ranged from low to moderate, indicating a relatively low-to-moderate reliance on debt, with an average value of 3.06. The research results indicate that environmental and social disclosures do not have a significant effect on firm value (PBV), whereas governance disclosure has a significant effect on firm value. Firm size moderates the effect of governance disclosure on firm value but does not moderate the effects of environmental and social disclosures on firm value. Leverage does not moderate the effects of environmental, social, and governance disclosures on firm value.
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creator: Marry Christyanti Atanus
creator: Stanis Man
creator: Paskalis Seran
creator: Henny A. Manafe
creator: Yolinda Yanti Sonbay
rights: Copyright (c) 2026 Marry Christyanti Atanus, Stanis Man, Paskalis Seran, Henny A. Manafe, Yolinda Yanti Sonbay
date: 2026-09-03
publication date: 2026-09-03
starting page: 222
ending page: 236
doi: 10.37385/yddzn595

Analysis and Design of a Point of Sales (POS) System at Elite Seven Café & Billiard Kisaran
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description: Efficient sales transaction management is essential for culinary and entertainment businesses such as cafés and billiard venues to ensure fast, accurate, and efficient customer service. However, many businesses still use manual recording systems, which often cause various problems such as delayed recording, transaction calculation errors, and difficulties in preparing sales reports. The development of information technology through a mobile-based Point of Sales (POS) system can serve as a solution because it is able to record transactions automatically, integrate data, and facilitate sales monitoring. Elite Seven Café & Billiard Kisaran still uses manual recording due to employees’ limited understanding of mobile-based Point of Sales (POS) systems. Therefore, this study aims to implement a mobile-based POS system to improve transaction recording efficiency, service speed, and business performance at Elite Seven Café & Billiard Kisaran. This research uses the System Development Life Cycle (SDLC) method with the Waterfall model to implement the mobile-based Point of Sale (POS) system at the business. Data were collected through observation, interviews, and documentation. The system development process includes requirements analysis, system design, implementation, and testing stages. The system implementation results are evaluated to determine their ability to improve transaction efficiency, speed up service, and simplify sales reporting. Based on the results of the study, the implementation of the mobile-based Point of Sales (POS) system at Elite Seven Café & Billiard Kisaran improves the operational performance of the business. This system replaces the less efficient and error-prone manual process. The use of the POS system increases service speed, transaction accuracy, and simplifies data and report management. In addition, employees are able to work more effectively, thereby supporting operational efficiency and enabling more accurate decision-making for the busine…
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creator: Cyntha Cyntha
creator: Felicia Yinarta
creator: Kerestina Bulolo
creator: Okta Jaya Harmaja
rights: Copyright (c) 2026 Cyntha Cyntha, Felicia Yinarta, Kerestina Bulolo, Okta Jaya Harmaja
date: 2026-09-03
publication date: 2026-09-03
starting page: 202
ending page: 221
doi: 10.37385/mnf32q97

Cash Position, Free Cash Flow, Firm Size, and Leverage as Determinants of Dividend Payout: Does Profitability Mediate?
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description: This study investigates whether cash position, free cash flow, firm size, and debt-to-equity ratio explain dividend payout and whether profitability transmits those relationships in Indonesian healthcare firms. The final balanced panel contains 17 companies listed on the Indonesia Stock Exchange over 2019-2024, yielding 102 firm-year observations after outlier trimming. Random-effects panel regressions estimate the direct paths, while Sobel tests assess the indirect paths through return on equity. Cash position and firm size are positively associated with dividend payout ratio, whereas free cash flow, leverage, and profitability have no signifi-cant direct association with payout. Free cash flow and firm size are positively associated with profitability, while leverage is negatively associated with profita-bility; cash position is not significant. None of the four indirect effects through profitability is significant. The evidence indicates that liquidity available at the payment date and organizational scale matter more for healthcare dividend deci-sions than accounting profitability alone. It also suggests that internally generated cash can strengthen profitability without necessarily being distributed, particularly where medical facilities, technology, and service expansion compete for funds. The study contributes a post-pandemic sector-specific test of dividend policy by separating cash availability from free cash flow and by examining profitability as a formally tested mediator.
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creator: FX Rahardian Eka Permadi
creator: Abdul Mukti Soma
creator: Putri Fariska
rights: Copyright (c) 2026 FX Rahardian Eka Permadi, Dr. Ir. Abdul Mukti Soma, M.M, Dr. Putri Fariska Sugestie, S.Si., M.Si
date: 2026-08-21
publication date: 2026-08-21
starting page: 172
ending page: 182
doi: 10.37385/dfnbq154

Determinants of the Open Unemployment Rate in Six Selected Provinces in Indonesia
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description: Open unemployment remains one of the major challenges in Indonesia's labor market despite continued economic development. Previous studies have generally examined the determinants of unemployment at the national level or across all provinces, while research focusing specifically on provinces with persistently high unemployment rates remains limited. This study aims to analyze the effects of economic growth, population growth, and human resource quality on the Open Unemployment Rate (OUR) in six Indonesian provinces with the highest unemployment rates DKI Jakarta, West Java, Banten, Riau Islands, North Sulawesi, and Maluku during the 2015–2025 period. The novelty of this study lies in examining these three determinants simultaneously using panel data regression in provinces with persistently high unemployment rates. This study employed a quantitative approach using secondary data obtained from Statistics Indonesia (BPS). Based on the model selection tests, the Random Effects Model (REM) was identified as the most appropriate estimation model. The results indicate that economic growth and human resource quality have a negative and statistically significant effect on the Open Unemployment Rate, whereas population growth has a negative but statistically insignificant effect. Collectively, all independent variables significantly affect the Open Unemployment Rate. The model explains 65.01% of the variation in the Open Unemployment Rate (R² = 0.6501), while the remaining 34.99% is explained by other factors outside the model. These findings suggest that strengthening economic growth and improving human resource quality are essential strategies for reducing unemployment, particularly in provinces with persistently high unemployment rates.
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creator: A. Khaerul Maudy Atharid
creator: Abd Rahim
creator: Muhammad Syafri
creator: Diah Retno Dwi Hastuti
creator: Abd Rajab
rights: Copyright (c) 2026 A. Khaerul Maudy Atharid, Abd Rahim, Muhammad Syafri, Diah Retno Dwi Hastuti, Abd Rajab, Abd Rajab
date: 2026-08-29
publication date: 2026-08-29
starting page: 183
ending page: 201
doi: 10.37385/rsjw2g62

Strategies for Preventing Civil Servant Turnover: A Case Study of the Ministry of Immigration and Corrections of the Republic of Indonesia
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description: Employee turnover is one of the human resource management issues that can affect organizational effectiveness and the sustainability of performance in government institutions. High employee mobility can lead to the loss of potential human resources, decreased productivity, and disruptions in the implementation of organizational tasks. This study aims to analyze the factors causing turnover among civil servants within the Ministry of Immigration and Corrections of the Republic of Indonesia and the strategies for its prevention using the turnover theory proposed by Stephen P. Robbins and Timothy A. Judge, as well as Michael Armstrong’s Strategic Human Resource Management (SHRM) theory. This study employed a qualitative approach with a descriptive method. Data were collected through interviews, observations, and documentation and were subsequently analyzed using the Miles and Huberman model, which includes data reduction, data display, and conclusion drawing. The findings indicate that the factors contributing to employee turnover consist of external factors and labor market conditions at 50%, individual factors and job attitudes at 44.74%, and non-work factors at 5.26%. Based on the theory of Stephen P. Robbins and Timothy A. Judge, these factors are associated with opportunities and/or offers from other institutions, job dissatisfaction due to limited career and competency development, as well as workplace location and family conditions. Meanwhile, Michael Armstrong’s Strategic Human Resource Management perspective highlights the importance of integrating organizational strategies with human resource management practices. The recommended prevention strategies include strengthening career pathways, enhancing competency development, optimizing talent management, and improving job satisfaction in order to increase employee retention.
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creator: Taufik Hidayat
creator: Hamka Hamka
creator: Ridwan Rajab
rights: Copyright (c) 2026 Taufik Hidayat, Hamka Hamka, Ridwan Rajab
date: 2026-07-12
publication date: 2026-07-12
starting page: 156
ending page: 171
doi: 10.37385/3ted0n78

Iconic Attributes of Ergo-Iconic Value: A Synthesis for Sustainable Product Excellence
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description: Despite extensive research on ergonomics, aesthetics, and user experience, limited studies have integrated these perspectives to explain how iconic value is formed and sustained in the marketplace. This study aims to conceptualize the iconic attributes that constitute ergo-iconic value and to develop a novel theoretical framework through a systematic synthesis of literature indexed in Scopus and Web of Science. Drawing on theories of ergonomics, emotional design, aesthetics, value-based marketing, cultural branding, and the digital platform economy, the study constructs a comprehensive conceptual model of ergo-iconic value. The findings define ergo-iconic value as a superior value proposition derived from three dimensions of comfort: functional comfort, usability comfort, and pleasure comfort. Furthermore, three core iconic attributes are identified: symbolic and visual appeal, emotional connection and cultural identity, and economic activation and practical value. These attributes operate across visceral, behavioral, and reflective levels of user experience, consistent with Norman’s emotional design framework. The study further proposes the concept of Cultural Resonance Capital to explain why products, services, or digital content with comparable ergonomic and aesthetic qualities may exhibit different levels of market acceptance, consumer attachment, and longevity. As a conceptual study, the proposed framework requires empirical validation across diverse contexts. Nevertheless, it offers theoretical and practical insights for designers, marketers, and SMEs seeking to create sustainable value through the integration of functional performance, emotional engagement, and cultural resonance in the Industry 5.0 era.
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creator: Andriyansah Andriyansah
rights: Copyright (c) 2025 Andriansyah Andriansyah
date: 2025-12-24
publication date: 2025-12-24
starting page: 5832
ending page: 5844
doi: 10.37385/ys8hm533

From Risky Indebtedness to Long-Term PayLater Adoption: The Mediating Roles of Attitude, Usage, and Impulsive Buying
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description: The emergence of PayLater has brought significant changes to consumer consumption patterns, including the decision to adopt PayLater. This study expands the PayLater literature by exploring the impact of risky indebtedness behavior on long-term PayLater adoption. Unlike previous research, which predominantly examines PayLater as a trigger for financial distress, based on the theory of planned behavior, this study aims to analyze the role of risky indebtedness behavior and the mediating role of attitudes toward PayLater, PayLater use, and impulse buying on long-term PayLater adoption. Integrating behavioral factors into an adoption model can provide a more comprehensive understanding of consumer decision-making. Using a purposive sampling method, data from 256 Indonesian college students were obtained and analyzed using PLS-SEM. The results indicate a direct relationship between risky indebtedness behavior, attitudes toward PayLater, and PayLater use on long-term PayLater adoption. However, no direct relationship or mediating role was found for impulse buying. Practically, this study suggests that PayLater service providers should provide responsible lending practices and monitor consumer behavior to reduce excessive borrowing, while policymakers need to strengthen consumer financial literacy initiatives to avoid harmful lending practices.
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creator: Rahmatin Sabila Rizqy
creator: Arif Hartono
rights: Copyright (c) 2026 Rahmatin Sabila Rizqy, Arif Hartono
date: 2026-07-17
publication date: 2026-07-17
starting page: 172
ending page: 189
doi: 10.37385/7w8kr312

The Influence of Financial Literacy, Social Interaction, and Herding Behavior on Financial Investment Intention with Risk Tolerance as a Mediating Variable
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description: This study aims to examine the effects of financial literacy, social interaction, and herding behaviour on investment intention, with risk tolerance acting as a mediating variable. The study is motivated by the rapid growth of investors in Indonesia, which has not been accompanied by adequate financial knowledge and rational investment behavior. A quantitative research approach was employed using a survey method. Data were collected through structured questionnaires distributed to individuals with investment experience or interest in Jakarta and surrounding areas. The sampling technique applied was purposive sampling, and data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that financial literacy and social interaction have a positive and significant effect on investment intention. Herding behaviour also shows a significant influence on investment intention, although it tends to encourage less rational investment decisions. Furthermore, financial literacy and social interaction positively affect risk tolerance, while herding behaviour negatively influences risk tolerance. Risk tolerance has a significant effect on investment intention and mediates the relationship between financial literacy, social interaction, herding behaviour, and investment intention. This study provides empirical insights for strengthening financial education programs and promoting rational and sustainable investment behavior.
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creator: Sandhy Bayu Putra
creator: Pambuko Naryoto
rights: Copyright (c) 2026 Sandhy Bayu Putra, Pambuko Naryoto
date: 2026-06-21
publication date: 2026-06-21
starting page: 128
ending page: 139
doi: 10.37385/7kwz4948

The Effect of Artificial Intelligence Integration and Big Data Analytics on Sustainability reporting Audit Quality with ESG Disclosure and Operational Complexity as Moderating Variables
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description: This study investigates the effects of Artificial Intelligence (AI) and Big Data Analytics (BDA) on Sustainability Reporting Audit Quality (SRAQ) with ESG Disclosure (ESGD) and Operational Complexity (OC) as moderating variables. This research addresses the limited empirical evidence regarding the effectiveness of digital audit technologies in sustainability assurance practices, particularly within Indonesian energy sector companies. The research applied a quantitative associative method based on secondary data derived from the annual and sustainability reports of energy companies listed on the IDX for the 2022–2024 period. The purposive sampling technique resulted in 46 companies with 138 observations. The data were analyzed using SPSS version 25 by applying descriptive statistical analysis, classical assumption testing, and Moderated Regression Analysis (MRA). The findings indicate that Big Data Analytics significantly affects Sustainability Reporting Audit Quality, while Artificial Intelligence does not significantly affect Sustainability Reporting Audit Quality. In addition, ESG Disclosure and Operational Complexity are unable to moderate the relationships between AI, BDA, and Sustainability Reporting Audit Quality. These findings suggest that AI implementation in Indonesian energy companies remains relatively limited due to technological readiness and sustainability assurance challenges, whereas BDA has been more effectively utilized in sustainability auditing practices. Theoretically, this study extends to the sustainability auditing literature through the integration of digital audit technologies, ESG disclosure, and operational complexity within a single research framework based on Stakeholder Theory and Contingency Theory. Practically, the findings imply that companies and auditors should strengthen ESG data integration, technological readiness, and digital audit competencies to improve sustainability assurance practices.
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creator: Inez Permatasari
creator: Noer Sasongko
rights: Copyright (c) 2026 Inez Permatasari, Noer Sasongko
date: 2026-06-10
publication date: 2026-06-10
starting page: 107
ending page: 127
doi: 10.37385/y142n367

Enhancing Consumer Purchase Decisions: The Role of Servicescape, Content Marketing, and Experiential Marketing in Urban Street Food Businesses
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description: The café business in Medan is rapidly growing, but increasing competition demands greater innovation in attracting consumers. Warkop & Fresh Milk Kakilima has experienced a decline in sales from 2021 to 2025, indicating a decrease in consumer purchase decisions. This is suspected to be influenced by suboptimal servicescape, content marketing, and experiential marketing, as supported by pre-survey results showing consumer dissatisfaction. Therefore, this study aims to analyze the influence of these three variables on consumer purchase decisions. The population in this study includes all consumers visiting Warkop & Fresh Milk Kakilima, whose exact number cannot be determined. Considering the uncertainty of the population size and the fluctuation of visiting consumers, the sample size was determined based on Hair’s recommendation. Therefore, the researcher decided to use 170 respondents as the research sample. The sampling technique applied is accidental sampling, which involves selecting respondents who are encountered by chance and are willing to participate. Based on the research results, it can be concluded that partially, servicescape, content marketing, and experiential marketing each have a positive and significant influence on purchase decisions at Warkop & Fresh Milk Kakilima Medan, as indicated by the t-value being greater than the t-table value. In addition, simultaneously, these three variables also have a significant effect on purchase decisions, as evidenced by the F-value being greater than the F-table value.
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creator: Alda Claudia Sagala
creator: Afrizal Afrizal
creator: Lisa Elianti Nasution
creator: Desma Erica Maryati Manik
rights: Copyright (c) 2026 International Journal of Economics Development Research (IJEDR)
date: 2026-05-04
publication date: 2026-05-04
starting page: 91
ending page: 106
doi: 10.37385/ijedr.v7i2.11109

Government Policy Effects and Sustainable Entrepreneurship: Implications for Nigeria’s Economic Growth
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description: This study examines the effects of government policies on sustainable entrepreneurship and their implications for economic growth in Nigeria. Recognising the strategic importance of sustainability-oriented enterprises in promoting long-term economic resilience, the study assesses how regulatory frameworks, fiscal incentives, institutional quality, and public investment shape entrepreneurial behaviour and business sustainability outcomes. Using annual time-series data from 1986 to 2022 and applying econometric techniques such as Ordinary Least Squares (OLS), Autoregressive Distributed Lag (ARDL) analysis, and diagnostic tests, the research empirically evaluates the relationships among government policy variables, sustainable entrepreneurship indicators, and economic performance, measured by GDP growth. Findings reveal that supportive government policies, particularly tax incentives, regulatory reforms, and public investment in sustainable sectors, significantly enhance sustainable entrepreneurial activities and contribute positively to economic growth. Conversely, excessive regulatory burdens hinder entrepreneurship and slow economic expansion. Descriptive statistics further highlight uneven regional development across renewable energy investment, infrastructure, and human capital, which collectively influence entrepreneurial outcomes. The study underscores the critical role of coherent, well-implemented policies in promoting sustainable entrepreneurship as a pathway for economic diversification, innovation, and long-term growth in Nigeria. It concludes with policy recommendations to strengthen institutional capacity, improve regulatory efficiency, and expand sustainability-focused incentives.
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creator: Ibrahim Musa
rights: Copyright (c) 2026 International Journal of Economics Development Research (IJEDR)
date: 2026-04-30
publication date: 2026-04-30
starting page: 75
ending page: 90
doi: 10.37385/ijedr.v7i1.9922

Impact of Experiential Marketing and Consumer Trust on Purchase Decisions: Evidence from a Smartphone Retail Business
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description: The increasing use of mobile phones in Indonesia has intensified competition in the smartphone retail industry and influenced consumer purchasing behavior. Metta Cell Denai Medan, a local smartphone retailer, has experienced a decline in sales in recent years, indicating reduced consumer purchase interest. Preliminary observations suggest that this decline is associated with suboptimal experiential marketing practices and low levels of consumer trust, particularly in terms of service quality, transparency, and transaction convenience. This study aims to examine the influence of experiential marketing and consumer trust on purchase decisions. This research adopts a quantitative approach using survey data collected from 110 consumers, with the sample size determined based on indicator-based estimation techniques. Data were analyzed using multiple linear regression to assess both partial and simultaneous effects of the independent variables on purchase decisions. The findings reveal that experiential marketing and consumer trust each have a positive and significant effect on purchase decisions. Furthermore, both variables jointly contribute to shaping consumer purchasing behavior. These results highlight the importance of creating meaningful customer experiences and building trust as strategic priorities for improving purchase decisions in the smartphone retail sector.
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creator: Jenni Ria Zai
creator: Dedy Lazuardi
creator: Widalicin Januarty
rights: Copyright (c) 2026 International Journal of Economics Development Research (IJEDR)
date: 2026-04-22
publication date: 2026-04-22
starting page: 61
ending page: 74
doi: 10.37385/ijedr.v7i1.10983

Digital Transformation and Customer Growth in Islamic Microfinance
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description: Digital transformation has become a key strategy for Islamic financial institutions to improve service efficiency, expand reach, and facilitate transaction access for customers. BMT UGT Nusantara Umbulsari Branch, as an Islamic microfinance institution, has also begun implementing digital services through the Mobile UGT application. Although the use of digital services has shown an increase year over year, the level of utilization by customers is still not optimal. This situation indicates a gap between the availability of technology and user adoption. This study aims to examine the digital transformation process at BMT UGT Nusantara Umbulsari Branch, to identify the factors supporting the success of digital transformation at BMT UGT Nusantara Umbulsari Branch, and to assess the impact of digital transformation on increasing the number of customers at BMT UGT Nusantara Umbulsari Branch. The research approach employed is a qualitative approach. The research results indicate that the digital transformation process at BMT UGT Nusantara Umbulsari Branch was carried out in stages through digital strategy planning, the development of technological infrastructure and the Mobile UGT application, outreach to customers, as well as the implementation and optimization of digital services. The success of this digital transformation was supported by several key factors, namely management commitment, technological infrastructure readiness, human resource competence, and outreach and education strategies for customers. Furthermore, digital transformation has had a positive impact on customer growth, as evidenced by an increase in the number of customers, expansion of user segments, higher transaction frequency, and increased fund mobilization and service reach of the BMT.
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creator: Rufita Laily Suryanti
creator: M.F. Hidayatullah
rights: Copyright (c) 2026 International Journal of Economics Development Research (IJEDR)
date: 2026-04-22
publication date: 2026-04-22
starting page: 48
ending page: 60
doi: 10.37385/ijedr.v7i1.10954

Effect of Multimorbidity on Depression of Indonesian Older Persons: An Application of the Utility Function
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description: Previous studies have found adverse relationships between physical deterioration and depression among older persons. Relied on the utility function, this study assumed that living in good health condition and at an older age contribute to higher utility. To assess the causal relationship, it used longitudinal panel data of older adults withdrawn from three waves of the Indonesian Family Life Survey (IFLS) waves 3, 4, and 5. Good health status and higher utility were represented by fewer morbidities and lower depression, respectively. By applying the Robust Hausman test (p-value 0.3903), the Random Effect (RE) Model is more appropriate than the Fixed Effect (FE) Model. The RE Model suggests that more morbidities and being older cause higher depression. Meanwhile, older persons living in urban areas tend to have lower depression than those in rural areas. Promotion of mental health services for Indonesian older persons and utilization of the national health insurance are important for older persons to mitigate the adverse effects of multimorbidity.
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creator: Farma Mangunsong
creator: Theerathorn Yoongthong
creator: Rina Gustiana
rights: Copyright (c) 2026 Farma Mangunsong, Theerathorn Yoongthong, Rina Gustiana
date: 2026-06-21
publication date: 2026-06-21
starting page: 140
ending page: 155
doi: 10.37385/d1hg7t62

Determinants of Financial Performance of Regional Development Banks in Java Island: Evidence from Panel Data 2020-2024
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description: This study examines the determinants of financial performance, measured by Return on Assets (ROA), among six Regional Development Banks (Bank Pembangunan Daerah/BPD) in Java Island, Indonesia, over the period 2020–2024. The sample comprises Bank DKI, Bank BJB, Bank Banten, Bank Jateng, Bank BPD DIY, and Bank Jatim. Using panel data from audited annual reports and analysed using multiple linear regression in SPSS 29, the study investigates the effects of Net Interest Margin (NIM), Capital Adequacy Ratio (CAR), Loan-to-Deposit Ratio (LDR), and Non-Performing Loan (NPL) on ROA. The study period spans both the COVID-19 pandemic crisis of 2020–2021 and the recovery phase of 2022–2024, providing a comprehensive view of RDBs’ financial dynamics under varying macroeconomic conditions. The findings reveal that NIM has a significant positive effect on ROA, whereas CAR, LDR, and NPL do not have statistically significant individual effects; the full model explains 83.6% of the variance in ROA. These results contribute new empirical insights into the financial behaviour of Indonesian regional development banks during and after an economic crisis, with practical implications for bank management, regional government shareholders, and banking regulators.
subject: Articles
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creator: Priska Basariana Panggabean
rights: Copyright (c) 2026 International Journal of Economics Development Research (IJEDR)
date: 2026-02-28
publication date: 2026-02-28
starting page: 31
ending page: 47
doi: 10.37385/ijedr.v7i1.10672

The Impact of Social Capital on Household Welfare in Indonesia Using the Propensity Score Matching Method
type: item
description: This study aims to analyze the impact of social capital on household welfare in Indonesia. Social capital is considered an important asset that contributes to improving the economic and social welfare of households, but access to and utilization of social capital is not always evenly distributed among different groups in society. This study uses the Propensity Score Matching (PSM) method with the Average Treatment Effect on the Treated (ATT) approach and stratification techniques to estimate the influence of various social capital indicators on household welfare. The estimation results show that social capital has a positive and significant effect on household welfare, particularly through participation in social gatherings, membership in cooperatives, religious activities, neighbourhood security, social gatherings, women's activities, and childcare. However, some forms of social capital that are communal in nature and related to basic services do not show a significant difference in household welfare. These findings confirm that strengthening social capital plays an important role in improving household welfare in Indonesia
subject: Articles
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creator: Mohtar Rasyid
creator: Vinda Yulinda
rights: Copyright (c) 2026 International Journal of Economics Development Research (IJEDR)
date: 2026-03-09
publication date: 2026-03-09
starting page: 19
ending page: 30
doi: 10.37385/ijedr.v7i1.10598

Digital Workplace Adaptation: A Comparative Analysis Of The Effects Of Workload And Innovation On The Performance Of Millennial vs. Non-Millennial Employees
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description: This study investigates the impact of digital workload on employee performance, mediated by employee loyalty and moderated by individual innovation behavior, with a generational perspective distinguishing between millennial and non-millennial employees. Utilizing a quantitative explanatory approach, data were collected via total sampling of 52 BAPPEDA employees and analyzed through Structural Equation Modeling using Partial Least Squares (SEM-PLS) and Multi-Group Analysis (MGA). Findings reveal that digital workload negatively affects performance, particularly among non-millennials, while employee loyalty and innovation behavior positively influence performance. Digital adaptation acts as a crucial moderator, buffering the adverse effects of digital workload and enhancing the positive impact of innovation. The study underscores the importance of digital literacy, innovation culture, and tailored generational strategies to optimize employee performance in digitizing public institutions.
subject: Articles
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creator: Isnaidi Isnaidi
creator: Astri Ayu Purwati
creator: Layla Hafni
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-28
publication date: 2025-12-28
starting page: 5812
ending page: 5831
doi: 10.37385/ijedr.v6i6.10626

The Impact of Green Recruitment and Employee Empowerment on Organizational Culture and SDGs Achievement
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description: This study aims to analyze the effect of green recruitment and employee empowerment on the achievement of the Sustainable Development Goals (SDGs), with organizational culture serving as a mediating variable in companies in Indonesia. This research is grounded in Green Human Resource Management (GHRM) theory and organizational culture theory, which emphasize that green recruitment as an entry point and employee empowerment as a behavioral mechanism can strengthen the internalization of sustainability values within organizations. Organizational culture is viewed as a crucial bridge linking green HR policies to employees’ pro-environmental behavior and the company’s SDG achievements. The study employs a quantitative approach with an explanatory survey design. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) based on responses from 100 participants representing various company sectors in Indonesia that published Sustainability Reports for the 2023–2024 period. The research instrument was developed by adapting indicators from the GHRM, empowerment, organizational culture, and SDG literature. Validity, reliability, and goodness-of-fit tests were conducted to ensure the quality of the model. The findings reveal that green recruitment and employee empowerment significantly influence green organizational culture, while employee empowerment has the strongest direct effect on SDG achievement. Organizational culture is proven to mediate the relationship between green recruitment and employee empowerment and the achievement of SDGs. Practically, these findings highlight that corporate success in supporting the SDGs depends not only on administrative compliance, such as sustainability reporting, but also on transforming norms, values, and daily decision-making at the employee level. This study contributes practical insights for developing HR metrics directly linked to SDG indicators and supports policy transformation toward a green economy in…
subject: Articles
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creator: Wiwit Damayanti
creator: Eko Budiyono
creator: Sumardi Sumardi
creator: Abdul Samad Latuconsina
creator: Yosi Pahala
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-30
publication date: 2025-12-30
starting page: 4795
ending page: 5811
doi: 10.37385/ijedr.v6i6.10567

Analysis of the Effect of Company Size, Liquidity, and Capital Structure on Company Value with Profitability as a Mediating Variable in Banks Listed on the Indonesia Stock Exchange in 2021-2023
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description: Company value in the banking context plays a crucial role because it reflects the success and financial health of the company. This indicates the level of trust of shareholders, clients, and financial services authorities in the bank's performance and integrity. With high corporate value, banks can attract investors, maintain liquidity, and better face market challenges. This study aims to analyze the description of company size, liquidity, capital structure, profitability, and corporate value in banks listed on the Indonesia Stock Exchange. In addition, this study examines the effect of company size, liquidity, and capital structure on corporate value and profitability. This study also analyzes the effect of profitability as a mediating variable in the relationship between company size, liquidity, and capital structure on company value in banks listed on the Indonesia Stock Exchange. This study is an explanatory quantitative study. The results show that, descriptively, banks listed on the Indonesia Stock Exchange generally have large company size, relatively safe liquidity levels, varied capital structures, fairly good profitability, and varying company values according to investor perceptions. Empirically, firm size and liquidity have a positive and significant effect on firm value, while capital structure has a negative and significant effect on firm value. Profitability has been shown to have a positive and significant effect on firm value. Furthermore, firm size has a positive and significant effect on profitability, while liquidity has a negative and significant effect on profitability, and capital structure has a negative and significant effect on profitability. The mediation test results show that profitability partially mediates the relationship between company size and company value, but does not mediate the relationship between liquidity and capital structure on company value. The R-square value shows that the independent variables are able to explain 22.…
subject: Articles
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creator: Maria Melania Manafe
creator: Stanis Man
creator: Yolinda Yanti Sonbay
creator: Henny A. Manafe
creator: Paskalis Seran
rights: Copyright (c) 2026 International Journal of Economics Development Research (IJEDR)
date: 2026-02-19
publication date: 2026-02-19
starting page: 1
ending page: 18
doi: 10.37385/ijedr.v7i1.10416

Marketing Strategy and Its Economic Implications on Consumer Loyalty: The Mediating Effect of Customer Satisfaction
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description: This study investigates the effect of marketing factors on customer loyalty with customer satisfaction as a mediating variable among customers of Andita Medika Pharmacy in Sukabumi, Indonesia. The marketing factors examined include price perception, brand image, brand trust, and electronic service quality. A quantitative approach was employed using purposive sampling, involving 120 respondents. Data were collected through a seven-point Likert scale questionnaire and analyzed using Structural Equation Modeling (SEM) with AMOS version 26. The results reveal that price perception, brand image, brand trust, and electronic service quality have positive and significant effects on customer satisfaction. Furthermore, brand image, brand trust, electronic service quality, and customer satisfaction significantly influence customer loyalty. In contrast, price perception does not have a direct effect on customer loyalty, indicating that its impact is mediated by customer satisfaction. These findings emphasize the importance of strengthening brand-related factors and digital service quality to enhance customer satisfaction and foster long-term customer loyalty in the pharmaceutical retail industry.
subject: Articles
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creator: Moh Rizky Maulana Sandy
creator: Muh. Abdul Aziz
creator: Muhammad Khairul Amal
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-31
publication date: 2025-12-31
starting page: 4776
ending page: 4794
doi: 10.37385/ijedr.v6i6.10328

The Impact of Settlement Growth on Food Security Vulnerability: The Mediating Role of Rice Field Conversion and the Moderating Role of Agricultural Human Resource Capacity in Central Java
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description: Settlement growth in Central Java Province continues to increase and intensify competition for land use with agricultural land, particularly rice fields. Uncontrolled rice field conversion has the potential to weaken the food production base and increase regional food security vulnerability. This study analyses the effect of residential growth on food security vulnerability with rice field conversion as a mediating variable and agricultural human resource capacity as a moderating variable in 35 districts/cities in Central Java. The study uses an explanatory quantitative approach based on secondary panel data for the period 2010–2021 (420 observations) with saturated sampling technique. The analysis was conducted using Partial Least Squares–Structural Equation Modelling (PLS-SEM) to evaluate the measurement model, test structural relationships, estimate indirect effects, and assess moderation effects through interaction constructs. The results show that settlement growth has a positive and significant effect on rice field conversion. Rice field conversion has a positive and significant effect on food security vulnerability and significantly mediates the effect of settlement growth on food security vulnerability. In addition, agricultural human resource capacity moderates the relationship between rice field conversion and food security vulnerability with a negative moderation direction (dampening effect), so that in areas with higher human resource capacity, the impact of rice field conversion in increasing food vulnerability tends to be weaker. These findings confirm that the impact of settlement growth on food vulnerability mainly occurs through land use change and can be mitigated by strengthening agricultural human resource capacity. The policy implications emphasise the need to integrate settlement growth control, protection of productive rice fields, and strengthening of agricultural human resource capacity through improving the quality of extension services and…
subject: Articles
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creator: Anis Rakhmawati
creator: Hanung Eka Atmaja
creator: Kurnia Fahmy Ilmawan
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2026-01-20
publication date: 2026-01-20
starting page: 4755
ending page: 4775
doi: 10.37385/ijedr.v6i6.10227

From Structural to Functional Positions: An Analysis of Human Resource Reform at Indonesia’s Public Broadcasting Institution
type: item
description: This study examines the transition from structural to functional positions at Indonesia’s Public Broadcasting Institution, Radio Republik Indonesia (RRI), through the lens of Weberian bureaucracy. Using a qualitative approach, data were collected through observations, in-depth interviews, and document analysis, and analyzed using data reduction, data display, and conclusion drawing techniques. The findings indicate that the transition represents a strategic organizational reform aimed at enhancing professionalism, efficiency, and adaptability in public broadcasting. The implementation reflects key Weberian principles, including division of labor, hierarchical authority, formal rules, impersonality, and career systems, which support competency-based career development and performance accountability. However, several challenges persist, such as task mismatches, incomplete internal regulations, employee resistance, and limited career pathways. Notably, while the division of labor and hierarchical authority function both as enabling and constraining factors, formal rules, impersonality, and career systems predominantly support the reform process. The study concludes that the success of this transition depends on strengthening regulatory frameworks, enhancing human resource capacity, establishing clear competency standards, and ensuring continuous leadership communication and organizational socialization.
subject: Articles
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creator: Ernawati Mursalim
creator: Hamka Hamka
creator: Bambang Giyanto
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-30
publication date: 2025-12-30
starting page: 4739
ending page: 4754
doi: 10.37385/ijedr.v6i6.10225

The Competency Development of Fishery Product Market Analyst at the Directorate General of Product Competitiveness, Ministry of Marine Affairs and Fisheries Republic of Indonesia
type: item
description: This study aimed to analyze the factors that influence the competency development of Fishery Product Market Analysts (APHP) and formulate a competency development model appropriate for the competency development of APHP at the Directorate General of Product Competitiveness, Ministry of Marine Affairs and Fisheries. This study was conducted using a qualitative approach and case study method. The data collection techniques used were interviews and document reviews. The study’s results indicate that several factors influence the suboptimal competency development of APHP. First, the Human Capital Development Plan (HCDP) for employees within the Directorate General of Product Competitiveness, including the APHP, has not been completed. Second, the commitment of the APHP team to prepare APHP training learning tools is not yet strong, mainly due to their busy schedules. Third, the coordination function is not yet strong, assuming that implementing competency development is only the responsibility of the Civil Service Training Center (Balai Diklat Aparatur). Based on the study’s results, the author formulated and recommended an APHP competency development model at the Directorate General of Product Competitiveness.
subject: Articles
  topic: section
subject: Array
  topic: keywords
creator: Zeni Aniroh
creator: Firman Hadi Rivai
creator: R.N. Afsdy Saksono
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-30
publication date: 2025-12-30
starting page: 4725
ending page: 2738
doi: 10.37385/ijedr.v6i6.10223

The Implementation of Competency Development of Health Administrator Through Training at The Directorate General of Health Workforce, Ministry of Health Republic of Indonesia
type: item
description: This study aims to analyze the factors that influence the implementation of competency development of Health Administrator and to recommends a model for implementing of competency development of Health Administrator through training at The Directorate General Of Health Workforce, Ministry of Health. Methods used is a Case Study with Qualitative Approach. Data collection is carried out through interview and document review. Research results show there are factors affecting the implementation of competency development of Health Administrator through training at the Directorate General Health Workforce has not been running optimally. First, the technical competency standards for functional health positions that will be used as a reference for competency development have not been completed, Second, there is no technical training that meets the needs of the technical competency gap in health administrators. Third, health administrators who take online training find it difficult to concentrate because they are still busy doing office work. Based on the results of study, the author formulates and recommends a model for implementing of competency development of Health Administrator through training.
subject: Articles
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subject: Array
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creator: Murwaniyah Murwaniyah
creator: Firman Hadi Rivai
creator: R.N. Afsdy Saksono
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-30
publication date: 2025-12-30
starting page: 4709
ending page: 4724
doi: 10.37385/ijedr.v6i6.10116

Service Quality, Sharia Compliance, and Patient Loyalty: The Mediating Role of Patient Satisfaction in Islamic Hospitals
type: item
description: This study aims to determine Patient Satisfaction Mediating the Effect of Service Quality and Hospital Sharia Compliance on Patient Loyalty atSharia Hospitals in Riau Province in an Islamic Perspective. The type of research used in this research is quantitative research. The sample useduses random sampling techniques where sample withdrawal occurs randomly, namely making samples when meeting with anyone whenconducting research with a sample size of 400 respondents. The data analysis technique used in this study is to use the Partial Least Square(PLS) approach with SmartPLS 4 software tools to test the relationship between variables. The results obtained in this study show that servicequality has a positive and significant effect on patient satisfaction at Islamic hospitals in Pekanbaru city, hospital Sharia compliance has apositive and significant effect on loyalty at Islamic hospitals in Pekanbaru City, Service Quality has no significant effect on Sharia HospitalPatient Loyalty in Pekanbaru city, Sharia Compliance has a positive and significant effect on patient satisfaction at Islamic hospitals in Pekanbaru city, Significant Effect Satisfaction can mediate service quality on patient loyalty at Islamic hospitals in Pekanbaru city, significanteffect Satisfaction can mediate sharia compliance on patient loyalty at Islamic hospitals, Satisfaction has a positive and significant effecton loyalty at Islamic hospitals in pekanbaru city.
subject: Articles
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creator: Nanda Suryadi
creator: Identiti Identiti
creator: Arie Yusnellly
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-31
publication date: 2025-12-31
starting page: 4696
ending page: 4708
doi: 10.37385/ijedr.v6i6.10075

Political Connections, Capital Intensity, The Existence of A Risk Management Committee, and Real Earnings Management on Tax Aggressiveness
type: item
description: This study examines the determinants of tax aggressiveness in Indonesian consumer non-cyclical manufacturing firms listed on the Indonesia Stock Exchange between 2021 and 2024, focusing on Political Connections, Capital Intensity, Risk Management Committee, and Real Earnings Management. Using a quantitative approach, data were collected from 175 purposively selected firms with complete financial reports, consistent profitability, and statements in Indonesian Rupiah. Tax aggressiveness was measured by Effective Tax Rate, while other variables were operationalized using appropriate quantitative proxies. Multiple linear regression analysis reveals that only Capital Intensity significantly influences tax aggressiveness, whereas Political Connections, Risk Management Committee, and Real Earnings Management show no significant effect. The adjusted R² of 0.042 indicates that most variation in tax aggressiveness is explained by factors outside the scope of this study. Future research should consider larger samples, longer periods, and additional governance and earnings management variables to gain a more comprehensive understanding.
subject: Articles
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subject: Array
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creator: Anggi Pratiwi
creator: Fatchan Achyani
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-27
publication date: 2025-12-27
starting page: 4645
ending page: 4695
doi: 10.37385/ijedr.v6i6.9920

How Work Stress and Employee Well-Being Shape Turnover Intention: Evidence from the Mediating Role of Employee Engagement
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description: This investigation interrogates the ramifications of occupational strain and employee flourishing on the proclivity toward workforce attrition, concurrently examining the intercessory function of workforce engagement. Employing a sample of 103 participants, data were interrogated via SmartPLS analytics. Empirical evidence evinces that both occupational strain and employee flourishing exert substantive impacts on workforce engagement. Notably, employee flourishing demonstrably attenuates attrition proclivity, whereas occupational strain exacerbates it. Contrarily, workforce engagement does not manifest a statistically meaningful influence on attrition tendencies. Mediation analyses further corroborate that engagement fails to function as a conduit between either occupational strain or employee flourishing and attrition inclination. These insights insinuate that engagement alone is not a determinative mechanism in mitigating attrition, whereas employee flourishing constitutes a more potent determinant of employees’ intent to remain embedded within organizational structures.
subject: Articles
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creator: Evi Dwi Meilani
creator: Irmawati Irmawati
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-27
publication date: 2025-12-27
starting page: 4626
ending page: 4644
doi: 10.37385/ijedr.v6i6.9910

Lifestyle and Social Media Marketing as Drivers of Electronic Word of Mouth and Their Impact on Generation Z’s Online Batik Purchase Decisions
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description: Changes in the digital lifestyle of younger generations and the growing intensity of social media use have significantly transformed consumption patterns, including the online purchase of cultural products such as batik. Although batik has gained increasing visibility in digital spaces, the level of participation of Generation Z in online batik purchasing remains relatively limited. This study aims to examine the influence of lifestyle and social media marketing on positive electronic word of mouth (e-WOM) and their impact on online batik purchase decisions among Generation Z. The study employed a quantitative research approach, with batik consumers in Indonesia as the population. Samples were selected using purposive sampling criteria, including individuals aged 17–25 years who had previously purchased batik online and were familiar with the Berkain Bersama Movement. Data were collected through structured questionnaires and analyzed using the SEM–SmartPLS approach. The findings indicate that lifestyle and social media marketing positively influence positive e-WOM as well as online batik purchase decisions. Furthermore, positive e-WOM emerges as the most influential factor in shaping purchase decisions and plays a mediating role in the relationship between lifestyle, social media marketing, and purchasing decisions. These results highlight the strategic importance of integrating digital lifestyle alignment, effective social media marketing, and positive e-WOM to enhance Generation Z’s engagement and purchasing interest in cultural products within the digital marketplace.
subject: Articles
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subject: Array
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creator: Falahy Mohamad
creator: Farida Indriani
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-26
publication date: 2025-12-26
starting page: 4607
ending page: 4625
doi: 10.37385/ijedr.v6i6.9990

The Effect of Service Quality and Product Excellence on Customer Satisfaction and Loyalty
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description: The increasingly intense competition in the banking industry and shifts in customer behavior driven by rapid digitalization have made service quality and product excellence critical factors in maintaining customer satisfaction and loyalty. Bank Mandiri Semarang Pemuda Area, as a service unit with high transaction volumes and diverse customer characteristics, must ensure that its services and products consistently meet customer needs and expectations. This study aims to examine the influence of service quality and product excellence on customer loyalty, with customer satisfaction serving as a mediating variable. A quantitative approach with an explanatory research design was employed, involving active customers selected through purposive sampling. Data were analyzed using structural equation modeling with AMOS software. The findings indicate that service quality and product excellence positively influence customer satisfaction. While service quality does not directly affect customer loyalty, product excellence shows a direct positive relationship with loyalty. Customer satisfaction plays a key mediating role and emerges as the most important factor in strengthening customer loyalty. These results highlight the strategic importance of improving both service delivery and product attributes to enhance customer satisfaction, which in turn fosters long-term loyalty in the banking sector.
subject: Articles
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creator: Zahra Dini Nugroho
creator: I Made Sukresna
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-26
publication date: 2025-12-26
starting page: 4593
ending page: 4606
doi: 10.37385/ijedr.v6i6.9991

Optimizing Local Economic Potential to Increase Regional Food Security through Village-Owned Enterprises Empowerment (Mixed Method: Explanatory Sequential Design)
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description: This study aims to identify and optimize local economic potential to strengthen regional food security through the empowerment of Village-Owned Enterprises (BUMDes) in Cilacap Regency. Using a mixed-method explanatory sequential design, quantitative analysis was conducted through Klassen Typology, Static and Dynamic Location Quotient (LQ–DLQ) to identify base and prospective agricultural commodities across sub-districts. The results were further elaborated using the Analytic Hierarchy Process (AHP) involving key stakeholders. The findings indicate that rice remains a permanent base commodity, while cassava, soybeans, and sweet potatoes show strong potential for future development. Strategic priorities emphasize food diversification, institutional strengthening of BUMDes, and multi-stakeholder collaboration to support regional food security and the Free Nutritious Meal (MBG) program
subject: Articles
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creator: Rahmat Alhakim
creator: Hakim Hakim
creator: Inam Fakhrul Mujab
creator: Reza Nur Fitriani
rights: Copyright (c) 2025 International Journal of Economics Development Research (IJEDR)
date: 2025-12-26
publication date: 2025-12-26
starting page: 4579
ending page: 4592
doi: 10.37385/ijedr.v6i6.9886