The Influence of Public Perception in Forming Satisfaction and Continuance Intention of Using the New PLN Mobile Application in Surabaya. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 7, n. 6, p. 515–530, 2026. DOI: 10.37385/g1tca228. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/11522. Acesso em: 3 jul. 2026.