YUNITA, S.; ALIE, J. The Influence of Servqual Dimensions on Customer Satisfaction and Repeat Order Decision in Financing Companies. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 7, n. 3, p. 2207–2221, 2026. DOI: 10.37385/msej.v7i3.10438. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/10438. Acesso em: 16 feb. 2026.