MANDEY, C.; MANDAGI, D. W. Employee Relations and Customer Satisfaction: A Systematic Review. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 7, n. 3, p. 2082–2100, 2026. DOI: 10.37385/msej.v7i3.10468. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/10468. Acesso em: 16 feb. 2026.