KOYONGIAN, Y. .; MANDAGI, D. W. Digital Customer Experience: Retrospective Insights And Future Directions. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 7, n. 5, p. 138–155, 2026. DOI: 10.37385/msej.v7i5.11073. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/11073. Acesso em: 4 may. 2026.