SUTRISNO, S.; TANNADY, H. .; SANTOSO, M. H. .; KARMAN, A.; JAYANTO, I. . Analisis Peran Service Quality, Harga Dan Brand Image Terhadap Customer Satisfaction Jasa Pengiriman JNE. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 3, n. 6, p. 4071–4080, 2022. DOI: 10.37385/msej.v3i6.1277. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/1277. Acesso em: 6 jul. 2025.