LU, N.; LADY, L. . Analisis Pengaruh E-Service Quality Terhadap E-Loyalty Pelanggan Melalui Kepuasan Pelanggan Pada Penggunaan Aplikasi Transportasi Online. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 4, n. 1, p. 932–943, 2023. DOI: 10.37385/msej.v4i2.1384. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/1384. Acesso em: 8 jul. 2025.