FARIKAH, S.; MASNITA, Y.; KURNIAWATI, K. Expectation Disconfirmation Theory Dalam Service Quality Online Learning: Dampaknya Terhadap Word Of Mouth Communication Di Perguruan Tinggi. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 6, n. 6, p. 68–78, 2025. DOI: 10.37385/msej.v6i6.8259. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/8259. Acesso em: 9 jul. 2025.