Timanta, R. D., M. A. Anggoro, P. Pratama, and R. Rudi. “Strategi Peningkatan Kualitas Kerja Di Samsat Medan Utara”. Management Studies and Entrepreneurship Journal (MSEJ), vol. 4, no. 1, Jan. 2023, pp. 745-9, https://journal.yrpipku.com/index.php/msej/article/view/1392.