Peran Mediasi Kepuasan Pelanggan Pada Pengaruh Customer Relationship Management Dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 7, n. 1, p. 1672–1678, 2026. DOI: 10.37385/brcedv81. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/12143. Acesso em: 25 sep. 2026.