Penerapan Customer Relationship Management (CRM) Pada Model Pelayanan Konsumen Rumah Makan Pecel Tumpang Bu Beny Kota Kediri. Management Studies and Entrepreneurship Journal (MSEJ), [S. l.], v. 4, n. 4, p. 4639–4646, 2023. DOI: 10.37385/msej.v4i5.2745. Disponível em: https://journal.yrpipku.com/index.php/msej/article/view/2745. Acesso em: 18 may. 2026.