Influence of Workload and Normative Commitment on Employee Performance

Authors

  • Riana Kartika Sekolah Tinggi Ilmu Ekonomi Satya Dharma
  • Ni Kadek Widiastuti Sekolah Tinggi Ilmu Ekonomi Satya Dharma Singaraja

DOI:

https://doi.org/10.37385/ijedr.v5i2.2923

Keywords:

Workload, Normative Commitment, Employee Performance

Abstract

Human Resources are an essential component of every organization. To be successful, an office must have knowledgeable, highly skilled, and committed employees who carry out their duties in the best possible way. Human resources are a source of organizational strength derived from individuals who can be utilized. The efficacy of an organization's employees has a significant impact on its success. This objective is shared by the Population and Civil Registration Office of Buleleng Regency. This research seeks to answer the question, to what extent do burden and normative commitment affect employee performance at the Population and Civil Registration Office of Buleleng Regency. This study's population consisted of 72 and 33 civil servants, including all employees. This research used 51 respondents through Probability Sampling Technique. The data demonstrates that workload significantly and positively affects productivity. This suggests that employees perform better when their workload is lower, but their performance declines when their workload increases. Similarly, normative commitment exhibits a notable and constructive impact on the performance of employees. This means that if normative commitment is increased, employee performance will follow suit, and conversely, if normative commitment is decreased, employee performance will also decrease.

References

Aladwan, M., Muala, I., & Salleh, H. (2021). Cyberloafing as a mediating variable in the relationship between workload and organizational commitment. Management Science Letters, 11(3), 1013-1022.

Ariyani, R. P. N., & Sugiyanto, E. K. (2020). Pengaruh komitmen afektif, komitmen berkelanjutan dan komitmen normatif terhadap kinerja karyawan (Studi Perusahaan BUMN X di Semarang). Jurnal Ilmiah Manajemen Ubhara, 2(2), 113. https://doi.org/10.31599/jmu.v2i2.772

Azeez, R. O., & Omolade, M. A. (2013). Workload, subjective wellbeing and organisational commitment of Bank workers. Contemporary Humanities, 6, 119-132.

Cahyati, I. (2022). The Effect of Workload Rewards and Organizational Commitment on Employee Performance Through Job Satisfaction as an Intervening Variable. Indonesian Journal of Law and Economics Review, 17, 10-21070.

Damanik, M. (2021). Artikel pengaruh kepemimpinan, motivasi, dan remunerasi terhadap budaya kerja dan peningkatan kinerja pegawai di lingkungan Direktorat Jenderal Pajak KPP Pratama Pematang Siantar. Jurnal Manajemen Pendidikan dan Ilmu Sosial, 2(1), 194–212. https://doi.org/10.38035/jmpis.v2i1.441

Donna, L. S. B., & Soehari, T. D. (2024). The Effect of Workload and Organizational Commitment on Employee Performance with Employee Engagement as Mediating Variable. Dinasti International Journal of Digital Business Management, 5(2), 194-202.

De Cuyper, N., & De Witte, H. (2006). Autonomy and workload among temporary workers: Their effects on job satisfaction, organizational commitment, life satisfaction, and self-rated performance. International Journal of Stress Management, 13(4), 441.

Fitriani, R., Yetti, K., & Kuntarti, K. (2019). Analysis of workload and occupational commitment: Their relationship to the caring behaviors of nurses in a hospital. Enfermeria clinica, 29, 634-639.

Harmen, H., Amanah, D., & Harahap, D. A. (2020). The Workload and organizational commitment to job satisfaction. The International Journal of Humanities & Social Studies.

Fitra, M. A., Indrayani, A., Andykhatria, A., Syahril, S., Hutasoit, H., & Yasa, I. W. C. (2022). Effect of Workload, Compensation and Employee Commitment To the Employees Performance of Public Works and Spatial Arrangements Office of Karimun District. International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET), 1(2).

Hamizar, A. (2020). Pengaruh beban kerja terhadap kinerja pegawai (Studi kasus pada BPS Maluku). Jurnal Of Islamic Economic And Business, 2(1), 52–63.

Jannah, R. F. (2021). Pengaruh beban kerja dan lingkungan kerja terhadap kinerja karyawan (Studi pada Perumda Air Minum Tirta Dhaha Kota Kediri). Fakultas Ekonomi Dan Bisnis, 9(2), 1–10.

Kurniasari, R. (2018). Pemberian motivasi serta dampaknya terhadap kinerja karyawan pada perusahaan telekomunikasi Jakarta. Widya Cipta: Jurnal Sekretari Dan Manajemen, 2(1), 32–39. https://ejournal.bsi.ac.id/ejurnal/index.php/widyacipta/article/view/2551

Ningsih, L. K., & Prastiwi, N. L. P. E. Y. (2022). Improving the performance of hospital employees reviewed from the perspective of organizational culture, organizational citizenship behavior, and organizational commitment. International Journal of Social Science and Business, 6(1), 39–46. https://doi.org/10.23887/ijssb.v6i1.40765

Rachmady, M. N. D. (2019). Pengaruh beban kerja dan komitmen organisasi terhadap kepuasan kerja dan kinerja pemeriksa pajak (Studi kasus pada ASN Kantor Pelayanan Pajak Madya Malang).

Rohman, M. A., & Ichsan, R. M. (2021). Pengaruh beban kerja dan stres kerja terhadap kinerja karyawan PT Honda Daya Anugrah Mandiri cabang Sukabumi Malik. Jurnal Mahasiswa Manajemen, 2(1), 1–22. https://journal.stiepasim.ac.id/index.php/JMM/article/view/130/116

Renaldo, N. (2023). Emotional Intelligence, Workload, and Cyberloafing on Organizational Commitment and Performance of Teachers at the Pelalawan High School Level. Journal of Applied Business and Technology, 4(2), 134-143.

Silaban, R. L., Handaru, A. W., & Saptono, A. (2021). Effect of workload, competency, and career development on employee performance with organizational commitment intervening variables. The International Journal of Social Sciences World (TIJOSSW), 3(1), 294-311.

Siburian, M. S., Pio, R. J., & Sambul, S. A. P. (2021). Pengaruh beban kerja dan lingkungan kerja terhadap kinerja karyawan Kantor Pelayanan Pajak Pratama Balige Sumatera Utara. Productivity, 2(5), 370–377.

Simanjuntak, M. D. (2020). Pengaruh komitmen organisasi dan kompetensi karyawan terhadap kinerja karyawan pada kantor direksi PT. Pertani (Persero) Medan. Jurnal Ilmiah Kohesi, 4(1), 15–29.

Zanabazar, A., & Jigjiddorj, S. (2022). Relationships between mental workload, job burnout, and organizational commitment. In SHS Web of Conferences (Vol. 132, p. 01003). EDP Sciences.

Downloads

Published

2024-05-31

How to Cite

Kartika, R., & Widiastuti, N. K. (2024). Influence of Workload and Normative Commitment on Employee Performance . International Journal of Economics Development Research (IJEDR), 5(2), 914–928. https://doi.org/10.37385/ijedr.v5i2.2923