Examining The Harmonization of Gen Z Workers in Implementing Optimal Employee Performance Based on Emotion Focus Coping


  • I Kadek Arya Wibawa Saputra Universitas Pendidikan Nasional
  • Gine Das Prena Universitas Pendidikan Nasional




Generation Z, employee performance, Emotion Focused Coping, work harmonization, work stressic


Generation Z is known as individuals who are creative at work, but are also prone to high stress and anxiety related to high job demands. This research aims to identify the emotional influence on Generation Z's performance in the workplace and to formulate emotion-based coping strategies to minimize the negative impact of these emotions and increase optimal performance. Data collection methods used include observation, in-depth interviews, and documentation. This research aims to explore the impact of implementing Emotion Focused Coping in creating harmonization and optimal performance in the workplace for Generation Z. The results of this research are expected to provide valuable insights and provide appropriate recommendations for practitioners and researchers in the field of human resource management.


Agbaria, Q., & Abu Mokh, A. (2022). Self-efficacy and optimism as predictors of coping with stress as assessed during the coronavirus outbreak. Cogent Education, 9(1). https://doi.org/10.1080/2331186X.2022.2080032

Alya, E. G., Firmansyah, Y., & Mukaram. (2022). The Impact of Mental Health and Coping Strategies on the Performance of PT Pindad Persero Employees During the Covid-19 Pandemic (Case Study on PT Pindad Persero Employees). Formosa Journal of Science and Technology, 1(3), 165-174. https://doi.org/10.55927/fjst.v1i3.832

Annisa, T., Psychology, F., Padjadjaran, U., Kadiyono, A. L., Psychology, F., Padjadjaran, U., Info, A., & Online, A. (2022). Stress and Coping Strategy of Employees during the Covid-19 Pandemic: Case Study in a Company in the field of Organizing Services. 10(2).

Armanda, S., Ahluwalia, L., & Sihono, S. A. C. (2023). The Effect of Job Satisfactio and Empowering Leadership on the Performance of Generation Z Employees in Bandar Lampung. Strategy of Management and Accounting through Research and Technology, 2(2), 22-34.

Basharat, A., Zubair, A., & Mujeeb, A. (2014). Psychological distress and coping strategies among families of missing persons in Pakistan. Journal of the Indian Academy of Applied Psychology, 40(2), 211-220. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84905276430&partnerID=40&md5=6fad76bc86a64168548c3adadf4e8b4e

Candra, R., & Fitriani, A. (2019). Mental Workload Analysis of Pt Xyz Human Capital Unit Using the Nasa-Tlx Method. Industrial Engeneering Journal, 8(1), 1-9.

Chen, X., Masukujjaman, M., Al Mamun, A., Gao, J., & Makhbul, Z. K. M. (2023). Modeling the significance of work culture on burnout, satisfaction, and psychological distress among the Gen-Z workforce in an emerging country. Humanities and Social Sciences Communications, 10(1). https://doi.org/10.1057/s41599-023-02371-w

Chou, W.-P., Yen, C.-F., & Liu, T.-L. (2018). Predicting effects of psychological inflexibility/experiential avoidance and stress coping strategies for internet addiction, significant depression, and suicidality in college students: A prospective study. International Journal of Environmental Research and Public Health, 15(4). https://doi.org/10.3390/ijerph15040788

Creswell, W. J. (2018). Research Design: Qualitative, Quantitative and Mixed Methods Approaches. In Journal of Chemical Information and Modeling (Vol. 53, Issue 9). file:///C:/Users/Harrison/Downloads/John W. Creswell & J. David Creswell - Research Design_ Qualitative, Quantitative, and Mixed Methods Approaches (2018).pdf%0Afile:///C:/Users/Harrison/AppData/Local/Mendeley Ltd./Mendeley Desktop/Downloaded/Creswell, Cr.

Gunawan, A., Sopandi, E., Salsabila, M., Pangestu, M. I., & Assifah, R. (2023). Journal of Management, Volume 11 No 1, January 2023. Management, 11(1), 1-9.

Hasan, G., & Hasvia, T. G. (2024). The Influence of Beauty Vloggers on Gen Z Consumers' Purchase Intentions towards Local Brand Cosmetics Mediated by Brand Image. International Journal of Economics Development Research, 5(1), 19-37.

Heriyanti, S. S., & Putri, R. (2021). The Effect of Leadership Style, Work Environment and Job Stress on Employee Performance of PT NT Cikarang. Jesya (Journal of Sharia Economics & Economics), 4(2), 915-925. https://doi.org/10.36778/jesya.v4i2.459

Hu, S., Dai, J., Wen, H., Lai, Z., Li, X., Lin, L., & Chen, L. (2023). Digital Transformation Promotes the High-quality Development of Rural Education: Value, Dilemma and Strategy. Journal of Social Science Humanities and Literature, 6(6), 211-218. https://doi.org/10.53469/jsshl.2023.06(06).32

Kemp, E., Porter, M., Davis, C., & Williams, K. M. (2022). Awareness as wellness: Examining disparities in mental health care. Journal of Cultural Marketing Strategy, 6(2), 102-114. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85133199102&partnerID=40&md5=3eab2950c2fdd7f7e9ffffc2aae31620

Kronos, I. (2019). Full Report: Generation Z in the Workplace. Workforce Institute, 1-32.

Linnes, C., & Metcalf, B. (2017). iGeneration and Their Acceptance of Technology. International Journal of Management & Information Systems (IJMIS), 21(2), 11-26. https://doi.org/10.19030/ijmis.v21i2.10073

Mulyanti, S., Mardhiya, J., & Solihah, M. (2022). Perspectives on Green Chemistry and the Application of Nvivo 12 Software: A Case Study of Pandemic Period in Chemistry Education. Scientiae Educatia: Journal of Science Education, 11(1), 49-55. https://www.syekhnurjati.ac.id/jurnal/index.php/sceducatia/article/view/10280

Nabilah, N. (2019). Job Stress in Employees. TAZKIYA: Journal of Psychology, 7(1), 94-104. https://doi.org/10.15408/tazkiya.v7i1.13496

Napitu, R., & Tarigan, W. J. (2022). The Impact of Conflict and Work Stress on Performance at PTPN IV Dolok Sinumbah. J-MAS (Journal of Management and Science), 7(1), 290. https://doi.org/10.33087/jmas.v7i1.395

Novento, F., Denny, H., & Suroto. (2023). The analysis of participants' success and failure on the first operational supervisor competency test in a mineral mining company in Papua. AIP Conference Proceedings, 050012.

Nur, L., & Mugi, H. (2021). Literature review on stress in organizations. Journal of Management Science, 18(1), 20-30.

Park, E., & Kim, J. (2023). A Study on Asset Preference Characteristics of Millennials and Gen Z. Journal of Economics Marketing, and Management, 11(4), 19-30.

Potale, R., & Uhing, Y. (2015). The Effect of Compensation and Job Stress on Employee Job Satisfaction at Pt. Bank Sulut Manado Main Branch. Journal of Economic Research, Management, Business and Accounting, 3(01-117), 001-117.

Reyad, M., Zyada, F., & Shaheen, S. (2018). Study of stress and coping among depressive adolescents versus addictive adolescents: A cross-sectional study. Middle East Current Psychiatry, 25(4), 160-165. https://doi.org/10.1097/01.XME.0000542435.69844.8d

Riemer, V., & Schrader, C. (2019). Mental model development in multimedia learning: Interrelated effects of emotions and self-monitoring. Frontiers in Psychology, 10(APR), 1-19. https://doi.org/10.3389/fpsyg.2019.00899

Rivaldo, Y., Sulaksono, D. H., Pratama, Y., & Supriadi. (2021). The Effect of Job Stress, Communication, Organizational Commitment and Motivation on Job Satisfaction of Firefighters Employees of Batam City Government. JUMKA Journal, 1(1), 40-58.

Rosidah, F. (2021). The effect of job satisfaction and transformational leadership style on job performance.

Saxena, A. (2024). Mentoring at work: a talent development tool for Gen Y and Gen Z. Development and Learning in Organizations, 38(1), 23-26. https://doi.org/10.1108/DLO-03-2023-0079

Slevin, P., Kessie, T., Cullen, J., Butler, M. W., Donnelly, S. C., & Caulfield, B. (2020). Exploring the barriers and facilitators for the use of digital health technologies for the management of COPD: A qualitative study of clinician perceptions. Qjm, 113(3), 163-172. https://doi.org/10.1093/qjmed/hcz241

Sobry, M., & Fattah, A. (2023). Urgency and Strategy for Multicultural Education Transformation in Conflict Resolution: A Narrative Literature Review. Introduction The urgency and strategy for transforming multicultural education into a thorough process of conflict resolution are th. International Journal of Education and Humanities (IJEH), 3(100), 207-218.

Sulastri, O. (2020). The Effect of Job Stress, and Workload, on Employee Performance. Journal of Management and Business (JOMB), 2(2), 1-4.

Sun, Y., Wang, R., Cao, D., & Lee, R. (2022). Who are social media influencers for luxury fashion consumption of the Chinese Gen Z? Categorization and empirical examination. Journal of Fashion Marketing and Management, 26(4), 603-621. https://doi.org/10.1108/JFMM-07-2020-0132

Yunissov, Y., Imankul, A., Urunbassarova, E., Rakimzhanova, S., de Velasco, J. J. H. G., Seisekenova, A., & Tursynbaeva, A. (2023). Perceptions of Life Success and Moral Qualities of a Modern Person of Generation Z: A Study of Economics and Humanities Students. Academic Journal of Interdisciplinary Studies, 12(4), 193-202. https://doi.org/10.36941/ajis-2023-0105

Zamrodah, Y. (2016). The effect of job stress on employees. Scientific Journal of Management Students, 15(2), 1-23.




How to Cite

Saputra, I. K. A. W., & Prena, G. D. (2024). Examining The Harmonization of Gen Z Workers in Implementing Optimal Employee Performance Based on Emotion Focus Coping. International Journal of Economics Development Research (IJEDR), 5(2), 796–808. https://doi.org/10.37385/ijedr.v5i2.4767