Adoption and Implementation of Self-Development IT Applications : An Empirical Study of State Islamic Higher Education Institutions in Indonesia

Authors

DOI:

https://doi.org/10.37385/jaets.v4i2.1873

Keywords:

IT Adoption, IT applications, Islamic higher education, State Islamic university, IT implementation

Abstract

Implementing IT innovation in organizations is a complex and challenging process that affects organizational problems. The process involves many interacting factors and actors; hence this situation is difficult to control. This problem demonstrates the need to understand researchers' perceptions of IT adoption and implementation. This study aims to explore in depth the adoption and implementation of self-development IT applications (SDIT) in Islamic-based Higher Education Institution (IHEI) in Indonesia. The IT Adoption and Implementation Framework (Irawan et al., 2018) was applied as a lens to investigate the case. We conducted in-depth interviews with key informants involved during the adoption and implementation process in the organization. Interviews were transcribed and analyzed using thematic analysis. Certain Focus Group Discussion (FGD) studies and specific interviews with key informants representing three levels of management explained that mediating factors such as post-implementation interventions, subjective norms, and facilitating conditions influence success in adopting and implementing IT innovations in such cases. This study concludes that managerial interventions play an important role in reducing resistance from authoritarian approaches to mandating use and serve as a determinant of its sustainability in the future. These findings have significant implications for understanding how to achieve success in IT adoption and implementation in the post-implementation phase by providing empirical evidence. Theoretically, this study contributes to IT adoption and implementation frameworks by identifying the active role of critical actors in the adoption and implementation of IT applications in higher education institutions.

Downloads

Download data is not yet available.

Author Biographies

Muhammad Qomarul Huda, Universitas Islam Negeri Syarif Hidayatullah Jakarta

Department of Information Systems - Senior Lecturer

 

 

Nur Aeni Hidayah, Universitas Islam Negeri Syarif Hidayatullah Jakarta

Department of Information Systems - Assoc. Prof

 

 

Noor Azura Zakaria, International Islamic University Malaysia

Department of Computer Science, Kulliyyah of Information and Communication Technology

 

Eva Khudzaeva, Universitas Islam Negeri Syarif Hidayatullah Jakarta

Department of Information Systems - Senior Lecturer

 

References

A'ang Subiyakto, A., Ahlan, R., Kartiwi, M., Hakiem, N., Huda, M. Q., & Susanto, A. (2018). The Information System Project Profiles among Universities in Indonesia. Indonesian Journal of Electrical Engineering and Computer Science, 12(2), 865-872. https://doi.org/10.11591/ijeecs.v12.i2.pp865-872

A'ang Subiyakto, A., Ahlan, R., Putra, S. J., & Kartiwi, M. (2015). Validation of Information System Project Success Model: A Focus Group Study. https://doi.org/10.1177/2158244015581650

Ahmed, P., & Shepherd, C. D. (2010). Innovation management: Context, strategies, systems and processes. Pearson.

Akanji, B., Mordi, C., Ituma, A., Adisa, T. A., & Ajonbadi, H. (2020). The influence of organisational culture on leadership style in higher education institutions. Personnel Review, 49(3), 709-732. https://doi.org/10.1108/PR-08-2018-0280

Al-Shboul, M., Al-Saideh, M., & Al-Labadi, N. (2017). Learners' perspectives of using ICT in higher education institutions in Jordan. Instructional Technology, 14(3), 27-86.

Bagozzi, R. P. (2007). The Legacy of the Technology Acceptance Model and a Proposal for a Paradigm Shift . 8(4), 244-254. https://doi.org/10.17705/1jais.00122

Baig, M. I., Shuib, L., & Yadegaridehkordi, E. (2019). Big data adoption: State of the art and research challenges. Information Processing & Management, 56(6), 102095. https://doi.org/10.1016/j.ipm.2019.102095

Bashori, B., Prasetyo, M. A. M., & Susanto, E. (2020). Change management transfromation in islamic education of Indonesia. Social Work and Education, 7(1), 84-99. https://doi.org/10.25128/2520-6230.20.1.7.

Buchori, M., & Malik, A. (2004). The evolution of higher education in Indonesia. Asian Universities: Historical Perspectives and Contemporary Challenges, 249-277.

Bungin, B. (2012). Qualitative Research Data Analysis. PT. Raja Grafindo Persada.

Chen, H., Li, L., & Chen, Y. (2021). Explore success factors that impact artificial intelligence adoption on telecom industry in China. Journal of Management Analytics, 8(1), 36-68. https://doi.org/10.1080/23270012.2020.1852895

Chor, K. H. B., Wisdom, J. P., Olin, S.-C. S., Hoagwood, K. E., & Horwitz, S. M. (2015). Measures for predictors of innovation adoption. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 545-573. https://doi.org/10.1007/s10488-014-0551-7

Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590. https://doi.org/10.2307/256406

Darmadji, A., & Andriansyah, Y. (2016). Implementation of information and communication technology in Islamic University of Indonesia. CRC Press-Taylor & Francis Group. https://doi.org/10.1201/b19921-8

Davis, F. D. (1989). Technology, Acceptance Model: TAM. Information Seeking Behavior and Technology Adoption; Al-Suqri, MN, Al-Aufi, AS, Eds. IGI Global: Hershey, PA, USA.

Delone, W., & Mclean, E. (2004). … -commerce success: applying the DeLone & McLean information systems success …. International Journal of Electronic Commerce, 9(1), 31-47. http://mesharpe.metapress.com/index/BMQ64GXXF4NH9R92.pdf https://doi.org/10.1080/10864415.2004.11044317

Fuentelsaz, L., Maicas, J. P., & Montero, J. (2018). Entrepreneurs and innovation: The contingent role of institutional factors. International Small Business Journal, 36(6), 686-711. https://doi.org/10.1177/0266242618766235

Galuvan, M. J. (2001). Organizational Adoption and Assimilation of Complex Technological Innovations?: Development and Application of a New Framework. 32(3), 51-85. https://doi.org/10.1145/506724.506729

Hakiman, H., Munadi, M., & Ernawati, F. (2019). Design of knowledge management implementation in Islamic universities. Humanities & Social Sciences Reviews, 7(1), 266-277. https://doi.org/10.18510/hssr.2019.7131

Huda, M. Q., Hidayah, N. A., Khudzaeva, E., Lubis, A. B., & Sujoko, I. (2021). IT Adoption and Implementation on Pre-Implementation Phase: the Case of State Islamic University in Indonesia. 2021 9th International Conference on Cyber and IT Service Management (CITSM), 1-5. https://doi.org/10.1109/CITSM52892.2021.9587926

Huda, M. Q., Hidayah, N. A., & Utami, M. C. (2017). Exploring the organizational factor contributing to effective IT implementation. 2017 5th International Conference on Cyber and IT Service Management, CITSM 2017. https://doi.org/10.1109/CITSM.2017.8089295 https://doi.org/10.1109/CITSM.2017.8089295

Huda, M. Q., & Hussin, H. (2010). ICT implementation barriers and organizational issues in Islamic-based Higher Education Institution: The case of Syarif Hidayatullah State Islamic University (UIN) Jakarta. Proceeding of the 3rd International Conference on Information and Communication Technology for the Moslem World: ICT Connecting Cultures, ICT4M 2010, A18-A25. https://doi.org/10.1109/ICT4M.2010.5971877 https://doi.org/10.1109/ICT4M.2010.5971877

Huda, M. Q., Irawan, R., Kumaladewi, N., & Koondhar, M. Y. (2022). Evaluating Social Technology Utilization on Employee Performance Using Positivism Paradigm. Applied Information System and Management (AISM), 5(volume 5, (2) 2022), 91-96. https://doi.org/10.15408/aism.v5i2.22978

Irawan, S., Foster, S., & Tanner, K. (2018). The mandated adoption and implementation of an academic information system: Empirical evidence from an Indonesian University. Australasian Journal of Information Systems, 22. https://doi.org/10.3127/ajis.v22i0.1828 https://doi.org/10.3127/ajis.v22i0.1828

Junaidah, J., Basyar, S., Pahrudin, A., & Fauzan, A. (2020). Strategic Management Roadmap: Formulation, Implementation, and Evaluation to Develop Islamic Higher Education Institution. Tadris: Jurnal Keguruan Dan Ilmu Tarbiyah, 5(2), 335-347. https://doi.org/10.24042/tadris.v5i2.7301

Ma, L., & Lee, C. S. (2019). Understanding the barriers to the use of MOOCs in a developing country: An innovation resistance perspective. Journal of Educational Computing Research, 57(3), 571-590. https://doi.org/10.1177/0735633118757732

Mansir, F. (2020). The Leadership of Personnel Management in Islamic Education: Emerging Insights from an Indonesian University. Edukasia Islamika, 1-16. https://doi.org/10.28918/jei.v5i1.2349

Moolenaar, N. M., Daly, A. J., Cornelissen, F., Liou, Y.-H., Caillier, S., Riordan, R., Wilson, K., & Cohen, N. A. (2014). Linked to innovation: Shaping an innovative climate through network intentionality and educators' social network position. Journal of Educational Change, 15(2), 99-123. https://doi.org/10.1007/s10833-014-9230-4

Nuryana, Z. (2022). Academic reform and sustainability of Islamic higher education in Indonesia. International Journal of Educational Development, 89, 102534. https://doi.org/10.1016/j.ijedudev.2021.102534

Pfadenhauer, L. M., Gerhardus, A., Mozygemba, K., Lysdahl, K. B., Booth, A., Hofmann, B., Wahlster, P., Polus, S., Burns, J., & Brereton, L. (2017). Making sense of complexity in context and implementation: the Context and Implementation of Complex Interventions (CICI) framework. Implementation Science, 12(1), 1-17. https://doi.org/10.1186/s13012-017-0552-5

Pinzón, N., Montero, J., & González-Pernía, J. L. (2021). The influence of individual characteristics on getting involved in an entrepreneurial team: The contingent role of individualism. International Entrepreneurship and Management Journal, 1-38. https://doi.org/10.1007/s11365-021-00768-0

Rabiee, F. (2004). Focus-group interview and data analysis. Proceedings of the Nutrition Society, 63(4), 655-660. https://doi.org/10.1079/PNS2004399

Ritchie, J., Lewis, J., Nicholls, C. M., & Ormston, R. (2013). Qualitative research practice: A guide for social science students and researchers. sage.

Rogers, E. M. (2003). Diffusion of Innovations Theory. Simon & Schuster Inc., 550. https://doi.org/10.1111/j.1467-9523.1970.tb00071.x

Setiawan, I. (2012). A case study of IT implementation in public university: Its barriers and challenges. Jurnal Ilmu Komputer, 5(2), 43-52.

Sunday, C. E., & Vera, C. C.-E. (2018). Examining information and communication technology (ICT) adoption in SMEs: A dynamic capabilities approach. Journal of Enterprise Information Management. https://doi.org/10.1108/JEIM-12-2014-0125

Turner III, D. W., & Hagstrom-Schmidt, N. (2022). Qualitative interview design. Howdy or Hello? Technical and Professional Communication.

Venkatesh, V. (2008). Technology Acceptance Model 3 and a Research Agenda on Interventions. 39(2), 273-316. https://doi.org/10.1111/j.1540-5915.2008.00192.x

Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 425-478. https://doi.org/10.2307/30036540

Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Quarterly, 157-178. https://doi.org/10.2307/41410412

Wilson, K. B., Tete-Mensah, I., & Boateng, K. A. (2014). Information and communication technology use in higher education: Perspectives from students. European Scientific Journal, 10(19).

Yakubu, M. N., & Dasuki, S. I. (2019). Factors affecting the adoption of e-learning technologies among higher education students in Nigeria: A structural equation modelling approach. Information Development, 35(3), 492-502. https://doi.org/10.1177/0266666918765907

Downloads

Published

2023-06-05

How to Cite

Huda, M. Q., Hidayah, N. A., Zakaria, N. A., & Khudzaeva, E. . (2023). Adoption and Implementation of Self-Development IT Applications : An Empirical Study of State Islamic Higher Education Institutions in Indonesia. Journal of Applied Engineering and Technological Science (JAETS), 4(2), 940–954. https://doi.org/10.37385/jaets.v4i2.1873