How Short Video Content Marketing Could Trigger Purchase Intention of A Cosmeceutical Product Mediated By Brand Attitude
DOI:
https://doi.org/10.37385/ijedr.v5i1.3848Keywords:
Brand attitude, purchase intention, social media marketing, short video content, cosmeceutical productAbstract
This study aimed to test and analyze the effect of the elements of social media marketing (SMM), which consist of interesting content, scenario-based experience, user interaction, brand perception, and content invasiveness on brand attitude and their impact on purchase intention of cosmeceutical product with gender as moderation. To empirically test the proposed research model, a survey study with quantitative analysis was carried out. Data were obtained from consumers of a leading cosmeceutical product produced by a domestic company in Indonesia. Respondents were consumers who stated their plan to purchase cosmeceutical products and had seen short video content on the Instagram account. This research method is a quantitative survey. Respondent data was taken by purposive sampling with structural questionnaires distributed online. A total of 233 respondents were obtained that met the requirements for analysis with PLS-SEM. The results showed that the five elements of SMM as the content in social media, can significantly and positively influence brand attitude (b=0.05; CI 95%). A stronger effect was found on user interaction, followed by interesting content and brand perception. As expected, brand attitude demonstrated a positive impact on purchase intention while moderated by gender. The result indicates that SMM can trigger the purchase intention through interactive and interesting content. The findings of this study confirm that the female gender can strengthen the relationship between brand attitude and purchase intention. From the findings of this study, managerial implications can be drawn to assist the development of short video content in digital marketing of the cosmeceutical product, through Instagram.
References
Addalia, A., & Antonio, F. (2022). Antecedents of the sports clinic image and its impact on visit intention with personality traits as the moderating factor. Universal Journal of Public Health, 10(4), 316–328. https://doi.org/10.13189/ujph.2022.100405
Amberg, N., & Fogarassy, C. (2019). Green consumer behavior in the cosmetics market. Resources, 8(3), 137. https://doi.org/10.3390/resources8030137
Arghashi, V., Bozbay, Z., & Karami, A. (2021). An integrated model of Social Media Brand Love: Mediators of brand attitude and consumer satisfaction. Journal of Relationship Marketing, 20(4), 319–348. https://doi.org/10.1080/15332667.2021.1933870
Bilal, M., Mehmood, S., & Iqbal, H. M. (2020). The Beast of Beauty: Environmental and health concerns of toxic components in cosmetics. Cosmetics, 7(1), 13. https://doi.org/10.3390/cosmetics7010013
Böttger, T., Rudolph, T., Evanschitzky, H., & Pfrang, T. (2017). Customer inspiration: Conceptualization, scale development, and validation. Journal of Marketing, 81(6), 116–131. https://doi.org/10.1509/jm.15.0007
Chen, X., Shen, X., Huang, X., & Li, Y. (2021). Research on social media content marketing: An empirical analysis based on China’s 10 metropolis for Korean brands. SAGE Open, 11(4), 215824402110529. https://doi.org/10.1177/21582440211052951
Chen, H., Ma, D., & Sharma, B. (2023). Short video marketing strategy: Evidence from successful entrepreneurs on Tiktok. Journal of Research in Marketing and Entrepreneurship. https://doi.org/10.1108/jrme-11-2022-0134
Dittmar, H., Long, K., & Meek, R. (2004). Buying on the internet: Gender differences in on-line and conventional buying motivations. Sex Roles, 50(5/6), 423–444. https://doi.org/10.1023/b:sers.0000018896.35251.c7
Fishbein, M., & Ajzen, I. (1974). Attitudes towards objects as predictors of single and multiple behavioral criteria: Erratum. Psychological Review, 81(2), 164–164. https://doi.org/10.1037/h0020074
Gao, P., Jiang, H., Xie, Y., & Cheng, Y. (2021). The triggering mechanism of Short Video Customer Inspiration – qualitative analysis based on the repertory grid technique. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.791567
Guan, J., Lau, Y., Yang, H., & Ren, L. (2021). To buy or not to buy: How young consumers approach new smart products in the social media context. Young Consumers, 23(1), 90–111. https://doi.org/10.1108/yc-12-2020-1272
Gomes, F. C., Antonio, F., Laot, P. A. M. E., & Gomes, E. E. C. (2023). The impact of social media marketing efforts on visit intention: a case study in Flodova Clinic, Dili, Timor Leste. Bali Medical Journal, 12(2), 2320–2329. https://doi.org/10.15562/bmj.v12i2.4570
Han, W. (2022). Research on short video marketing model in the New Media Era. Advances in Social Science, Education, and Humanities Research. https://doi.org/10.2991/assehr.k.220502.041
Hjalager, A.-M., & Konu, H. (2011). Co-branding and co-creation in wellness tourism: The role of Cosmeceuticals. Journal of Hospitality Marketing & Management, 20(8), 879–901. https://doi.org/10.1080/19368623.2011.611727
Jain, G., Rakesh, S., & Chaturvedi, K. R. (2018). Online video advertisements’ effect on purchase intention. International Journal of E-Business Research, 14(2), 87–101. https://doi.org/10.4018/ijebr.2018040106
Junaid, A. B. (2015). A comparative analysis of male and female consumer behaviour factors for their cosmeceutical products types. Journal of Accounting & Marketing, 04(02). https://doi.org/10.4172/2168-9601.100013
Katz, E., Blumler, J. G., & Gurevitch, M. (1973). Uses and Gratifications Research. The Public Opinion Quarterly, 37(4), 509–523. http://www.jstor.org/stable/2747854
Kasirye, F. (2021). The Importance of Needs in Uses and Gratification Theory. https://doi.org/10.31124/advance.14681667.v1
Kim, J.-B., & Kim, J.-H. (2019). The effect of apartment brand image and residential satisfaction perception on brand attitude and brand loyalty: The Brand Attitude Mediation Effect. Korea International Trade Research Institute, 15(6), 487–508. https://doi.org/10.16980/jitc.15.6.201912.487
Kempf, D. S., Laczniak, R. N., & Smith, R. E. (2006). The effects of gender on processing advertising and product trial information. Marketing Letters, 17(1), 5–16. https://doi.org/10.1007/s11002-006-3545-8
Kotler, P., & Keller, K. L. (2018). Excerpt from Marketing Management, 15th global edition, Philip Kotler & Kevin lane keller. Pearson.
Liu, X., Shi, S. W., Teixeira, T., & Wedel, M. (2018). Video content marketing: The making of clips. Journal of Marketing, 82(4), 86–101. https://doi.org/10.1509/jm.16.0048
Liu, G., Gao, P., Li, Y., & Zhang, Z. (2019). Research on the influence of social media short video marketing on Consumer Brand Attitude. Proceedings of the 2019 5th International Conference on Social Science and Higher Education (ICSSHE 2019). https://doi.org/10.2991/icsshe-19.2019.192
Liu, Y., & Wang, M. (2023). The effect of short video content marketing on consumer purchase intention. Frontiers in Business, Economics and Management, 11(3), 1–5. https://doi.org/10.54097/fbem.v11i3.12934
Li, F., Larimo, J., & Leonidou, L. C. (2022). Social Media in marketing research: Theoretical bases, methodological aspects, and thematic focus. Psychology & Marketing, 40(1), 124–145. https://doi.org/10.1002/mar.21746
Madlberger, M., & Kraemmer, L. (2019). Social Media Advertising: The role of the social media platform and the advertised brand in Attitude Formation and purchase intention. Proceedings of the 15th International Conference on Web Information Systems and Technologies. https://doi.org/10.5220/0008163800002366
Malarvizhi, C. A., Al Mamun, A., Jayashree, S., Naznen, F., & Abir, T. (2022). Modelling the significance of social media marketing activities, Brand Equity and loyalty to predict consumers’ willingness to pay premium price for Portable Tech Gadgets. Heliyon, 8(8). https://doi.org/10.1016/j.heliyon.2022.e1014
Ohlwein, M., & Bruno, P. (2021). A brand like a friend—how brand likeability influences brand perception. International Journal of Market Research, 64(3), 295–305. https://doi.org/10.1177/14707853211039190
Papyrina, V. (2018). The trade-off between quantity and quality of information in gender responses to advertising. Journal of Promotion Management, 25(1), 1–19. https://doi.org/10.1080/10496491.2018.1427652
Qin, Y. S. (2020). Fostering brand–consumer interactions in social media: The role of social media uses and Gratifications. Journal of Research in Interactive Marketing, 14(3), 337–354. https://doi.org/10.1108/jrim-08-2019-0138
Ray, A., Bala, P. K., & Rana, N. P. (2021). Exploring the drivers of customers’ brand attitudes of online travel agency services: A text-mining based approach. Journal of Business Research, 128, 391–404. https://doi.org/10.1016/j.jbusres.2021.02.028
Rossiter, J. R. (2014). ‘branding’ explained: Defining and measuring brand awareness and brand attitude. Journal of Brand Management, 21(7–8), 533–540. https://doi.org/10.1057/bm.2014.33
Roshchupkina, O., & Kang, G.-D. (2023). Scripting the meaning: The influence of brand name script on Brand Meaning and brand attitude. Asia Marketing Journal, 25(2), 45–60. https://doi.org/10.53728/2765-6500.1609
Seo, E.-J., & Park, J.-W. (2018). A study on the effects of social media marketing activities on Brand Equity and customer response in the airline industry. Journal of Air Transport Management, 66, 36–41. https://doi.org/10.1016/j.jairtraman.2017.09.014
Sheldon, K. M., & Titova, L. (2023). Social media use and well-being: Testing an integrated self-determination theory model. Media Psychology, 26(6), 637–659. https://doi.org/10.1080/15213269.2023.2185259
Shakeel, S. (2020). Pharmaceutical and cosmeceutical marketing and advertising in Malaysia: An overview of current governing laws and regulations. Biomedical Journal of Scientific & Technical Research, 26(3). https://doi.org/10.26717/bjstr.2020.26.004357
Soszynski, M. (2022). Social Media as a Storytelling Landscape: Analyzing Content & Engagement in Publisher’s Social Media. https://doi.org/10.32920/ryerson.14657820
Tanrikulu, C. (2021). Theory of consumption values in consumer behaviour research: A review and future research agenda. International Journal of Consumer Studies, 45(6), 1176–1197. https://doi.org/10.1111/ijcs.12687
Teixeira, T., Wedel, M., & Pieters, R. (2012). Emotion-induced engagement in internet video advertisements. Journal of Marketing Research, 49(2), 144–159. https://doi.org/10.1509/jmr.10.0207
Thuy An Ngo, T., Quach, P., Vinh Nguyen, T., Duy Nguyen, A., & Minh Nguyet Nguyen, T. (2023). Short video marketing factors influencing the purchase intention of generation Z in Vietnam. Innovative Marketing, 19(3), 34–50. https://doi.org/10.21511/im.19(3).2023.04
Trunfio, M., & Rossi, S. (2021). Conceptualizing and measuring social media engagement: A systematic literature review. Italian Journal of Marketing, 2021(3), 267–292. https://doi.org/10.1007/s43039-021-00035-8
Venkatesh, Thong, & Xu. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of Technology. MIS Quarterly, 36(1), 157. https://doi.org/10.2307/41410412
Wang, X., Lai, I. K., Lu, Y., & Liu, X. (2023). Narrative or non-narrative? The effects of short video content structure on mental simulation and resort brand attitude. Journal of Hospitality Marketing & Management, 32(5), 593–614. https://doi.org/10.1080/19368623.2023.2196271
Wu, G., & Ding, X. (2023). Which type of tourism short video content inspires potential tourists to travel. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1086516
Yang, J., Teran, C., Battocchio, A. F., Bertellotti, E., & Wrzesinski, S. (2021). Building brand authenticity on social media: The impact of Instagram ad model genuineness and trustworthiness on perceived brand authenticity and consumer responses. Journal of Interactive Advertising, 21(1), 34–48. https://doi.org/10.1080/15252019.2020.1860168
Yousafzai, M. M. (2023). Influence of social media marketing on consumer behavior and Brand Loyalty (2023). International Journal of Research Publication and Reviews, 4(9), 636–641. https://doi.org/10.55248/gengpi.4.923.636641
Xiao, Y., Wang, L., & Wang, P. (2019). Research on the influence of content features of short video marketing on Consumer Purchase Intentions. Proceedings of the 2019 4th International Conference on Modern Management, Education Technology and Social Science (MMETSS 2019). https://doi.org/10.2991/mmetss-19.2019.82
Xue, J., Zhou, Z., Zhang, L., & Majeed, S. (2020). Do brand competence and warmth always influence purchase intention? The moderating role of gender. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.00248
Zarei, A., Farjoo, H., & Bagheri Garabollagh, H. (2021). How Social Media Marketing Activities (SMMA) and brand equity affect the customer’s response: Does overall flow moderate it? Journal of Internet Commerce, 21(2), 160–182. https://doi.org/10.1080/15332861.2021.1955461