Pengaruh Work Life Balance, Family Supportive Supervisor Behavior, Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi
DOI:
https://doi.org/10.37385/msej.v7i3.10316Keywords:
family supportive supervisor behavior, kepuasan kerja, kinerja karyawan, work life balanceAbstract
Penelitian ini bertujuan untuk menganalisis pengaruh work-life balance dan family supportive supervisor behavior terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi. Penelitian menggunakan pendekatan kuantitatif dengan data primer yang diperoleh melalui penyebaran kuesioner kepada seluruh karyawan CV Sabda Alam Abadi di Kabupaten Sukoharjo sebanyak 217 responden, sehingga penelitian ini bersifat sensus. Seluruh variabel diukur menggunakan skala Likert lima poin. Analisis data dilakukan dengan metode Partial Least Square–Structural Equation Modeling (PLS-SEM) menggunakan aplikasi SmartPLS. Hasil penelitian menunjukkan bahwa work-life balance berpengaruh positif dan signifikan terhadap kinerja karyawan serta kepuasan kerja. Sementara itu, family supportive supervisor behavior tidak berpengaruh langsung terhadap kinerja karyawan, namun berpengaruh positif dan signifikan terhadap kepuasan kerja. Selanjutnya, kepuasan kerja tidak berpengaruh terhadap kinerja karyawan dan tidak mampu memediasi pengaruh work-life balance maupun family supportive supervisor behavior terhadap kinerja karyawan. Temuan ini mengindikasikan bahwa keseimbangan kehidupan kerja memiliki peran yang lebih dominan dalam meningkatkan kinerja karyawan dibandingkan dukungan atasan yang bersifat kekeluargaan.
References
Adriano, J., & Callaghan, C. W. (2020). Work-life balance, job satisfaction and retention: Turnover intentions of professionals in part-time study. South African Journal of Economic and Management Sciences, 23(1), 1-12. https://doi.org/10.4102/sajems.v23i1.3028
Al-Amer, R., Alrida, N. A., Abuadas, M. H., Alshawish, E., Ababneh, A. M. T., Albikawi, Z. F., Ali, A. M., Othman, W. M., & Randall, S. (2025). Job satisfaction as a mediator between organizational factors, work environment, and burnout among Jordanian midwives. Scientific Reports, 15(1), 1-12. https://doi.org/10.1038/s41598-025-17162-3
Aruldoss, A., Kowalski, K. B., & Parayitam, S. (2021). The relationship between quality of work life and work life balance: Mediating role of job stress, job satisfaction and job commitment. Journal of Advances in Management Research, 18(1), 36-62. https://doi.org/10.1108/JAMR-05-2020-0082
Bellini, D., Barbieri, B., Mondo, M., De Simone, S., & Marocco, S. (2025). Sustainable work-life balance, social support, and workload: Exploring the potential dual role of flexible work in a moderated mediation model. Sustainability, 17(15), 1-19. https://doi.org/10.3390/su17157067
Budiono, A. (2022). Employee performance analysis of Paul Bakery Restaurant in Jakarta during the COVID-19 pandemic by measuring leadership, motivation and compensation through job satisfaction. Turyzm/Tourism, 32(1), 141-157. https://doi.org/10.18778/0867-5856.32.1.07
Campo, A. M. D. V., Avolio, B., & Carlier, S. I. (2021). The relationship between telework, job performance, work-life balance and family supportive supervisor behaviours in the context of COVID-19. Global Business Review. https://doi.org/10.1177/09721509211049918
Escribano, P. I. (2022). A relational identity approach to study the antecedents of family supportive supervision. Frontiers in Psychology, 13, 1-15. https://doi.org/10.3389/fpsyg.2022.1026352
George, P., & Sreedharan, N. V. (2023). Work life balance and transformational leadership as predictors of employee job satisfaction. Serbian Journal of Management, 18(2), 253-273. https://doi.org/10.5937/sjm18-34305
Guo, Y., Wang, S., Rofcanin, Y., & Las Heras, M. (2024). A meta-analytic review of family supportive supervisor behaviors: Antecedents, outcomes, and mediating mechanisms. Journal of Vocational Behavior, 151, 103988. https://doi.org/10.1016/j.jvb.2024.103988
Handayani, R. N., Indrayanto, A., Arif, A., & Suandika, M. (2025). The benefit and impact of servant leadership on organizational culture, rewards, job satisfaction, and employee performance. BIO Web of Conferences, 152. https://doi.org/10.1051/bioconf/202515201021
Huzaini, M., Malik, A., & Musah, A. A. (2025). Job satisfaction and turnover intention among Malaysian millennial construction professionals. International Journal of Advanced and Applied Sciences, 12(2), 191-204.
Inga-Avila, M., Churampi-Cangalaya, R. L., Ulloa Ninahuaman, J., Mendoza Caballero, E., Soto Cardenas, F. O., Visurraga Camargo, L. A., & Salas Matos, T. J. (2025). Digital talent and job satisfaction in the administrative staff of a public university. Decision Science Letters, 14(1), 169-178. https://doi.org/10.5267/j.dsl.2024.10.003
Jayaraman, S., George, H. J., Siluvaimuthu, M., & Parayitam, S. (2023). Quality of work life as a precursor to work-life balance. Sustainability, 15(13). https://doi.org/10.3390/su15139936
Lien, L. T. P., Vuong, B. N., & Ha, D. T. (2025). Servant leadership and job performance through work-life balance and innovative behavior. SAGE Open, 15(4), 1-18. https://doi.org/10.1177/21582440251411144
Metselaar, S. A., Klijn, E. H., den Dulk, L., & Vermeeren, B. (2025). Servant leadership, performance, and work-life balance satisfaction during COVID-19. Review of Public Personnel Administration, 45(1), 77-100. https://doi.org/10.1177/0734371X231198165
Munir, T., Tanveer, M., Alismail, S. S., & Khan, M. F. (2025). Job autonomy and supervisor support in employee retention: Mediating role of work-life balance. Qubahan Academic Journal, 5(4), 209-226. https://doi.org/10.48161/qaj.v5n4a2136
Nguyen, T. H., Chien, C. J., Truong, T. T. H., & Nguyen, H. T. (2026). Achieving work-family balance: A qualitative exploration of hotel employees experiences. International Journal of Hospitality Management, 133, 104505. https://doi.org/10.1016/j.ijhm.2025.104505
Nurizka, M. S., Wahyuningsih, S. H., & Rahayu, M. (2024). Work life balance and job satisfaction: A systematic literature review. Quality Access to Success, 25(203), 244-256. https://doi.org/10.47750/QAS/25.203.26
Obrenovic, B., Jianguo, D., Khudaykulov, A., & Khan, M. A. S. (2020). Work-family conflict, psychological safety and job performance. Frontiers in Psychology, 11, 1-18. https://doi.org/10.3389/fpsyg.2020.00475
Puspitawati, N. M. D., Atmaja, N. P. C. D., Ernawatiningsih, N. P. L., Salain, P. P. P., & Dwinata, I. P. W. J. S. (2025). Work-life balance and employee performance: The mediating role of organizational commitment and job satisfaction. Problems and Perspectives in Management, 23(1), 472-481. https://doi.org/10.21511/ppm.23(1).2025.36
Qadri, N. (2024). Exploring the impact of work-life balance on job satisfaction for Saudi private sector C-level employees. International Journal of Business Analytics, 11(1), 1-19. https://doi.org/10.4018/IJBAN.351217
Riquelme-Segura, L., Schnettler, B., Matias, M., Concha-Salgado, A., Orellana, L., & Sepulveda, J. A. (2025). Workplace family support perception, work-family balance, job and family satisfaction among employed parents in Chile. Frontiers in Psychology, 16. https://doi.org/10.3389/fpsyg.2025.1554094
Rofcanin, Y., Las Heras, M., Escribano, P. I., & Stanko, T. (2020). Family supportive supervisor behaviors and work-family balance satisfaction. Journal of Business and Psychology, 35(3), 403-419. https://doi.org/10.1007/s10869-019-09629-8
Russo, M., Montani, F., Morandin, G., & Grenier, S. (2024). Being a family supportive team leader: Implications for team emotional climate and performance. Journal of Occupational and Organizational Psychology, 1-24. https://doi.org/10.1111/joop.12563
Sharma, R., & Aggarwal, A. (2024). Crafting sustainable success in hybrid work practices: Quality of work life and mediating effects of job satisfaction and leadership support. International Journal of Experimental Research and Review, 43, 176-189. https://doi.org/10.52756/ijerr.2024.v43spl.013
Srimongkolkul, P., Boriraj, J., & Wongsansukcharoen, J. (2025). Effects of authentic leadership, employee resilience, job satisfaction, and innovative work behavior on employee work performance. Cogent Business and Management, 12(1). https://doi.org/10.1080/23311975.2025.2511282
Stephan, B., Hudecek, M. F. C., Frey, D., & Lermer, E. (2026). Embracing errors at work: Error management culture, psychological capital, and job satisfaction. International Journal of Applied Positive Psychology, 11(1), 1-23. https://doi.org/10.1007/s41042-025-00265-7
Susanto, P., Hoque, M. E., Jannat, T., Emely, B., Zona, M. A., & Islam, M. A. (2022). Work-life balance, job satisfaction, and job performance of SMEs employees. Frontiers in Psychology, 13, 1-12. https://doi.org/10.3389/fpsyg.2022.906876
Talib, A. A. A., Ariff, N. R. M., Hasim, M. S., & Hanafiah, M. H. (2022). Sustainable facilities management initiatives in Malaysia hotel industry. IOP Conference Series Earth and Environmental Science, 1067(1). https://doi.org/10.1088/1755-1315/1067/1/012079
Talukder, A. K. M. M. H., & Galang, M. C. (2021). Supervisor support for employee performance: Mediating role of work-life balance and job attitudes. Journal of Employment Counseling, 58(1), 2-22. https://doi.org/10.1002/joec.12154
Udin, U. (2023). The impact of work-life balance on employee performance: Mediating role of affective commitment and job satisfaction. International Journal of Sustainable Development and Planning, 18(11), 3649-3655. https://doi.org/10.18280/ijsdp.181131
Yusnita, N., & Gursida, H. (2022). Antecedents of intention to leave organization. Polish Journal of Management Studies, 26(1), 373-385. https://doi.org/10.17512/pjms.2022.26.1.23
Znidarsic, J., & Maric, M. (2021). Relationships between work-family balance, job satisfaction, life satisfaction and work engagement among higher education lecturers. Organizacija, 54(3), 227-237. https://doi.org/10.2478/orga-2021-0015
Zvireliene, R., Repeckiene, A., & Zvirelaite, A. (2025). Job satisfaction of employees working remotely: The role of organisational support. Naukovyi Visnyk Natsionalnoho Hirnychoho Universytetu, 5, 218-226. https://doi.org/10.33271/nvngu/2025-5/218
Template


