Influence Of Organizational Culture And Innovative Behavior Toward Employee Performance In Tandes District City Of Surabaya, East Java

Authors

  • Tutik Handayani Universitas Negeri Surabaya
  • Dewie Tri Wijayanti W2 Universitas Negeri Surabaya
  • Anang Kistyanto Universitas Negeri Surabaya

DOI:

https://doi.org/10.37385/msej.v5i2.5738

Keywords:

Organizational Culture, Innovative Behavior, Employee Performance.

Abstract

Quality public service needs to be demonstrated by employees. Good employee performance in providing quality public services can increase public satisfaction. Employees who perform well will be able to provide efficient, responsive and professional services, so that people feel heard and well served. This research aims to analyze and prove the influence of organizational culture and innovative behavior on employee performance in Tandes District, Surabaya City. The research results show that factors consisting of organizational culture and innovative behavior have a real influence simultaneously (together) on employee performance in Tandes District, Surabaya City. Factors consisting of organizational culture and innovative behavior have a real influence partially (individually) on employee performance in Tandes District, Surabaya City. Among the factors consisting of organizational culture and innovative behavior, it turns out that organizational culture has a dominant influence on employee performance in Tandes District, Surabaya City, with a partial influence of 0.623. It is recommended to improve performance oriented towards community services with the principle of placing community needs and satisfaction as the main priority, implementing fast, easy and transparent public services, providing fast and appropriate responses to community complaints, building effective communication and empathy with the community.

References

Andayani, I., & Tirtayasa, S. (2019). Pengaruh Kepemimpinan, Budaya Organisasi, Dan Motivasi Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 45–54. https://doi.org/10.30596/maneggio.v2i1.3367

Anoraga, Panji. 2001. Psikologi Kinerja. Jakarta : Rineka Cipta.

Arianty, N. (2014). Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai. Jurnal Manajemen & Bisnis, 14, 144–150.

Arikunto, Suharsimi. 2010. Prosedur Penelitian (Suatu pendektan Praktik).

Fattah, H. (2017). Kepuasan Kerja dan Kinerja Pegawai. Yogyakarta: Elmatera.

Firdian, C. (2017). Pegaruh Budaya Organisasi Terhadap Kinerja Dengan Lingkungan Kerja Sebagai Variabel Moderasi. Jurnal Manajemen Bisnis, 7(1), 44–54.

Ghozali, I. (2017). Model persamaan struktural konsep dan aplikasi dengan program amos 24. Semarang: Badan Penerbit Universitas Diponegoro.

Gultom, D. K. (2015). Pengaruh budaya organisasi organisasi dan motivasi terhadap kinerja pegawai pada PT. Organisasi Gas Negara (Persero) Tbk Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 14(2).

Jakarta : Rineka Cipta. 1998. Manajemen Penelitian. Jakarta : PT. Rineka Cipta.

Narbuko, cholid dan achmad. 2015. Metodologi penelitian. Jakarta: PT. Bumi Akasara.

Riadi, Muchlisin. 2023. Perilaku Kerja Inovatif - Pengertian, Aspek, Fungsi dan Faktor. Diakses pada 1/30/2024, dari https://www.kajianpustaka.com/ 2023/08/perilaku-kerja-inovatif.html

Peraturan Pemerintah Republik Indonesia Nomor 30 Tahun 2019 tentang Penilaian Kinerja Pegawai Negeri Sipil. (2019).

Rivai, Veithzal, dan Deddy Mulyadi. 2012.Kepemimpinan Dan Perilaku Organisasi.Jakarta :Rajawali Pers.

Robbins, Stephen P. 2006. Perilaku Organisasi. Jakarta : PT. Gramedia.

Rucky, Achmad S. 2001. Sistem Manajemen Kinerja. Jakarta : PT. Gramedia Pustaka Utama.

Sembiring, M., Jufrizen, J., & Tanjung, H. (2021). Efek Mediasi Kepuasan Kerja pada Pengaruh Motivasi Dan Kemampuan Kerja Terhadap Kinerja.

Siagian, Sondang P. 2009. Kiat Meningkatkan Produktivitas Kerja.Jakarta : Rineka Cipta.

Sugiyono. 2012. Metodelogi Penelitian Administrasi. Bandung: Alfabeta

Suryabrata, sumardi. 2013. Metodologi penelitian. Jakarta: PT. Rajagrafindo Persada.

Sutrisno, Edy. 2010. Budaya Organisasi. Jakarta : Kencana

Syafril. 2010. Statistika. Padang : Sukabina Press

Tika, Moh Pabundu. 2006. Budaya Organisasi dan Peningkatan Kinerja Organisasi. Jakarta : PT. Bumi Aksara.

Umar, Husein.2012. Metodologi Penelitian Untuk Skripsi dan Tesis Bisnis.Jakarta : PT. Raja Grafindo Persada.

Wirawan. (2008). Evaluasi Kinerja Sumber Daya Manusia (Teori, Aplikasi dan Penelitian). Jakarta: Salemba Empat.

Downloads

Published

2024-11-19

How to Cite

Handayani, T. ., Wijayanti W2, D. T. ., & Kistyanto, A. (2024). Influence Of Organizational Culture And Innovative Behavior Toward Employee Performance In Tandes District City Of Surabaya, East Java. Management Studies and Entrepreneurship Journal (MSEJ), 5(2), 8790–8798. https://doi.org/10.37385/msej.v5i2.5738