Pengaruh Digital Transformation, Digital Competencies, dan Transformational Leadership Terhadap Organizational Culture pada Karyawan Perusahaan Ritel Mainan di Jakarta Barat dan Tangerang

Authors

  • Eva Nabilah Universitas Trisakti
  • Wiwik Robiatul Adawiyah Universitas Trisakti

DOI:

https://doi.org/10.37385/msej.v6i4.9102

Keywords:

Digital Transformation, Digital Competencies, Transformational Leadership, Organizational Culture

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh digital transformation, digital competencies, dan transformational leadership terhadap organizational culture. Sampel yang digunakan dalam penelitian ini sebanyak 175 responden dengan menggunakan metode penarikan sampel purposive sampling. Sampel yang digunakan dalam penelitian ini adalah karyawan perusahaan ritel mainan didaerah Jakarta Barat dan Tangerang. Metode analisis yang digunakan adalah statistik deskriptif dan uji hipotesis dilakukan dengan metode regresi berganda (multiple regression) dengan software SPSS versi 21. Uji instrumen yang digunakan dalam penelitian ini adalah uji validitas, uji reliabilitas. Hasil dari penelitian ini menunjukkan bahwa terdapat pengaruh positif digital transformation terhadap organizational culture. Selanjutnya digital competencies juga berpengaruh positif terhadap organizational culture. Dan transformational leadership juga memiliki pengaruh positif terhadap organizational culture. Implikasi manajerial dalam penelitian ini yaitu, perusahaan perlu mempertahankan dan meningkatkan praktik digital transformation melalui pelatihan berkala terkait pemanfaatan situs web, media sosial, dan strategi SEO. Untuk menjaga tingkat digital competencies karyawan, manajemen disarankan membentuk komunitas pembelajaran internal, forum digital, serta menerapkan rotasi kerja digital agar karyawan terus adaptif dan inovatif. Selain itu, perusahaan perlu mengembangkan pelatihan transformational leadership lanjutan guna memperkuat kemampuan para pimpinan dalam menyampaikan nilai-nilai visioner dan inspiratif secara konsisten. Upaya ini diharapkan dapat memperkuat organizational culture yang adaptif, kolaboratif, dan berorientasi pada pertumbuhan organisasi dan daya saing perusahaan.

References

Adiawaty, S. (2020). DIMENSI DAN INDIKATOR KEPEMIMPINAN DAN BUDAYA ORGANISASI YANG MEMPENGARUHI PEMBERDAYAAN. Jurnal Manajemen Bisnis, 23(3), 350–356.

Akpa, V. O., Asikhia, O. U., & Nneji, N. E. (2021). Organizational Culture and Organizational Performance: A Review of Literature. International Journal of Advances in Engineering and Management (IJAEM), 3(1), 361–372. https://doi.org/10.35629/5252-0301361372

Anggara, A. Y. (2024). Digitalisasi bagi Pasar Kerja Indonesia, Ancaman atau Peluang? GoodStats. https://goodstats.id/article/digitalisasi-bagi-pasar-kerja-indonesia-ancaman-atau-peluang-Dqjbx

Bhatt, A., & Bae, J. (2023). Collaborative Intelligence to catalyze the digital transformation of healthcare. Npj Digital Medicine, 6(1). https://doi.org/10.1038/s41746-023-00920-w

Borowski, P. F. (2021). Digitization, Digital Twins, Blockchain, and Industry 4.0 as Elements of Management Process in Enterprises in the Energy Sector. Energies, 14(7), 1–20. https://doi.org/10.3390/en14071885

Espina-Romero, L., Parra, D. R., Hurtado, H. G., Rodriguez, E. P., Arias-Montoya, F., Noroño-Sánchez, J. G., Talavera-Aguirre, R., Corzo, J. R., & Pirela, R. A. V. (2024). The Role of Digital Transformation and Digital Competencies in Organizational Sustainability: A Study of SMEs in Lima, Peru. Sustainability (Switzerland), 10(16), 1–23. https://doi.org/10.3390/su16166993

Faturahman, B. M. (2018). KEPEMIMPINAN DALAM BUDAYA ORGANISASI. MADANI Jurnal Politik Dan Sosial Kemasyarakatan, 10(1), 1–11.

Ferreira, L. S., Moro, A. I., Pérez, J. G., & Moro, J. I. (2020). Continuous Training in Digital Skills, saving gaps between the needs and the training offer in the field of non-formal education for European Active Citizenship. Proceedings - 10th International Conference on Virtual Campus, JICV 2020. https://doi.org/10.1109/JICV51605.2020.9375721

Gajere, M. C., Nimfa, D. T., Vem, L. J., & Dakung, R. J. (2024). Organizational Culture and Technology Orientation on Strategic Fit in Retail Business: The Mediating Role of Economic Sustainability. Advancement in Management and Technology (AMT), 05(1), 24–41. https://doi.org/10.46977/amt.2024.v05i01.002

Hair Jr., J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (3rd ed.). Springer Nature. https://doi.org/10.1007/978-3-030-80519-7_5

Hwang, I., Shim, H., & Lee, W. J. (2022). Do an Organization’s Digital Transformation and Employees’ Digital Competence Catalyze the Use of Telepresence? Sustainability (Switzerland), 14(14), 1–20. https://doi.org/10.3390/su14148604

Kahfi, D. S., Wibowo, I., & Widodo, D. S. (2022). The Effect of Organizational Culture and Transformational Leadership On Organizational Performance Through Employee Motivation as A Mediation Variable at Mercubuana University. Journal of Humanities and Social Science Research, 1(1), 1–9. https://doi.org/10.47742/jhssr.v1n1p1

Kementerian Perdagangan Republik Indonesia. (2023). RETAIL INDUSTRY IN INDONESIA A BRIEF OVERVIEW (M. Farid, B. T. Samosir, I. A. Astuti, S. L. Paskah, A. Utsnia, & A. Kindicenna (eds.)). Directorate General for National Export Development (Ministry of Trade of the Republic of Indonesia).

Kocak, S., & Pawlowski, J. (2023). Characteristics in Digital Organizational Culture: A Literature Review. Journal of Knowledge Management and Practice, 23(2), 15–30. https://doi.org/10.62477/jkmp.v23i2.7

Lasrado, F., & Kassem, R. (2020). Let’s get everyone involved! The effects of transformational leadership and organizational culture on organizational excellence. International Journal of Quality and Reliability Management, 11(1), 169–194. https://doi.org/10.1108/IJQRM-11-2019-0349

Mikalef, P., Islam, N., Parida, V., Singh, H., & Altwaijry, N. (2023). Artificial intelligence (AI) competencies for organizational performance: A B2B marketing capabilities perspective. Journal of Business Research, 164, 1–11. https://doi.org/10.1016/j.jbusres.2023.113998

Nadkarni, S., & Prügl, R. (2020). Digital transformation: a review, synthesis and opportunities for future research. Management Review Quarterly, 71(2), 233–341. https://doi.org/10.1007/s11301-020-00185-7

Nguon, V. (2022). Effect of Transformational Leadership on Job Satisfaction, Innovative Behavior, and Work Performance: A Conceptual Review. International Journal of Business and Management, 17(12), 75–89. https://doi.org/10.5539/ijbm.v17n12p75

Opolot, J. S., Simiyu, G., Mutebi, H., Nkurunziza, G., & Ayesigye, J. (2025). Linking transformational leadership to turnover intention in universities: the mediating effect of organizational culture. Management Matters (Uganda), 10(06). https://doi.org/10.1108/MANM-06-2024-0032

Ozturk, I., Alqassimi, O., & Ullah, S. (2024). Digitalization and SMEs development in the context of sustainable development: A China perspective. Heliyon, 10(6), 1–10. https://doi.org/10.1016/j.heliyon.2024.e27936

Pramudya, A. (2025). Industri Ritel: Analisa Perkembangan dan Tantangan, serta Solusi dari Mekari Jurnal. Business Management (Mekari Jurnal). https://www.jurnal.id/id/blog/solusi-tantangan-industri-ritel-dari-mekari-jurnal/

Quintero, W. R. (2022). Digital competences of the industrial engineer in industry 4.0 a systematic vision. Production, 32, 1–15. https://doi.org/10.1590/0103-6513.20220028

Rivai, A. (2020). Pengaruh Kepemimpinan Tranformasional Dan Budaya Organisasi Terhadap Kinerja Karyawan. MANEGGGIO: Jurnal Ilmiah Magister Manajemen, 3(2), 213–223. https://doi.org/10.55606/jupumi.v1i1.243

Saefuddin, M. F., & Adawiyah, W. R. (2025). PENGARUH ETHICAL , TRANSFORMATIONAL , DAN TRANSACTIONAL LEADERSHIP TERHADAP TURNOVER INTENTION PADA KARYAWAN PERBANKAN DI JAKARTA. Jurnal Ekonomi Trisakti, 5(1), 545–552. https://doi.org/10.25105/jet.v5i1.22494

Sánchez-Canut, S., Usart-Rodríguez, M., Grimalt-Álvaro, C., Martínez-Requejo, S., & Lores-Gómez, B. (2023). Professional Digital Competence: Definition, Frameworks, Measurement, and Gender Differences: A Systematic Literature Review. Human Behavior and Emerging Technologies, 2023(1–22). https://doi.org/10.1155/2023/8897227

Downloads

Published

2025-09-17

How to Cite

Nabilah, E., & Adawiyah, W. R. (2025). Pengaruh Digital Transformation, Digital Competencies, dan Transformational Leadership Terhadap Organizational Culture pada Karyawan Perusahaan Ritel Mainan di Jakarta Barat dan Tangerang. Management Studies and Entrepreneurship Journal (MSEJ), 6(4), 7796–7811. https://doi.org/10.37385/msej.v6i4.9102