Faktor-Faktor yang Memengaruhi Niat Beli Konsumen Cimory Yogurt di Jawa Timur

Authors

  • Ryo Hermanto Universitas Surabaya
  • Andhy Setyawan Universitas Surabaya
  • Christina Rahardja Fakultas Bisnis dan Ekonomika, Universitas Surabaya

DOI:

https://doi.org/10.37385/msej.v7i1.9864

Keywords:

Bauran Pemasaran, sikap, Norma Subjektif, Kontrol Perilaku yang Dirasakan, niat beli

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh bauran pemasaran (marketing mix), sikap (attitude), norma subjektif (subjective norms), dan kontrol perilaku yang dirasakan (perceived behavior control) terhadap niat beli produk Cimory Yogurt di Jawa Timur menggunakan pendekatan Theory of Planned Behavior. Data diperoleh dari 300 responden yang merupakan konsumen Cimory Yogurt di Jawa Timur, dengan analisis menggunakan Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa bauran pemasaran dan kontrol perilaku yang dirasakan berpengaruh positif dan signifikan terhadap niat beli, sedangkan sikap dan norma subjektif tidak memberikan pengaruh signifikan. Hasil ini merekomendasikan pengembangan produk berkualitas tinggi, distribusi yang luas, promosi yang efektif, serta untuk meningkatkan perasaan konsumen bahwa mereka memiliki kontrol atas keputusan pembelian mereka sebagai upaya untuk meningkatkan niat beli.

References

Ajzen. (1985). From Intentions to Actions: A Theory of Planned Behavior IcekAjzen.

Ajzen. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T

Ajzen, I., & Fishbein, M. (2000). Attitudes and the Attitude-Behavior Relation: Reasoned and Automatic Processes. European Review of Social Psychology, 11(1), 1–33. https://doi.org/10.1080/14792779943000116

Alaudin F., & Widiati, E. (2023). Marketing mix terhadap purchase intention pada produk r&b tea summarecon mall serpong. 17(3).

Allied Market Research. (2022). Yogurt Market. Allied Market Research.

Amalia, F. R., & Darmawan, A. (2023). Exploring consumer purchase intention towards cruelty-free personal care products in Indonesia. Cleaner and Responsible Consumption, 11. https://doi.org/10.1016/j.clrc.2023.100136

Ashoer, M. (2021). Investigating the Impact of Social Interaction on Consumers’ Purchasing Behavior in Social Commerce Platform. Jurnal Manajemen Teknologi, 20(1), 40–55. https://doi.org/10.12695/jmt.2021.20.1.3

Aslan, H. (2023). The influence of halal awareness, halal certificate, subjective norms, perceived behavioral control, attitude and trust on purchase intention of culinary products among Muslim costumers in Turkey. International Journal of Gastronomy and Food Science, 32. https://doi.org/10.1016/j.ijgfs.2023.100726

Belle. (2016). Drink It or Spoon It: Survey Report on Indonesian Yoghurt Consumption Pattern. Jakpat.

Belle. (2018). Segmentation Survey Report: Yogurt. Jakpat.

Bilal, M., Zhang, Y., Cai, S., Akram, U., & Halibas, A. (2024). Artificial intelligence is the magic wand making customer-centric a reality! An investigation into the relationship between consumer purchase intention and consumer engagement through affective attachment. Journal of Retailing and Consumer Services, 77, 103674. https://doi.org/10.1016/j.jretconser.2023.103674

Chairunnissa, H., Balia, R. L., Pratama, A., Hadiat, D. R., Teknologi Pengolahan Produk Peternakan, L., Peternakan, F., Bandung Sumedang km, J., & Sumedang, J. (2017). Karakteristik Kimia Set Yoghurt Dengan Bahan Baku Susu Tepung Dengan Penambahan Jus Bit (Beta Vulgaris L.) (Chemical Charecteristics of Set Yoghurt Based on Milk Powder With Beetroot Extract (Beta Vulgaris L.)) (Vol. 17, Issue 1).

Chiu, C.-Y., Gelfand, M. J., Yamagishi, T., Shteynberg, G., & Wan, C. (2010). Intersubjective Culture. Perspectives on Psychological Science, 5(4), 482–493. https://doi.org/10.1177/1745691610375562

Dairy Council of California. (2023). Dairy’s Functional Health Benefits. Dairy Council of California .

Dolatabadi, Hossein, Mehdi Parhizgar, Mohammad, & Ma. (2013). The Impact Analysis of Social Marketing Mix on the Intention of Replacing Single-Occupant Vehicles with Urban Public Transport Case Study: Staff Working at State Universities of Isfahan Marjan Teymouri Aghcheh. International Journal of Academic Research in Business and Social Sciences, 3(4). www.hrmars.com/journals

DPR. (2024). Di Tahun 2024, Penurunan Stunting Harus Jadi Fokus Bersama. Parlementaria.

Dwi, N, T. (2022). Genjot Kapasitas Produksi, Valuasi dan Kinerja Cimory (CMRY) menuju Premium. Jakarta: Bisnis.com

Farid, M. S., Cavicchi, A., Rahman, M. M., Barua, S., Ethen, D. Z., Happy, F. A., Rasheduzzaman, M., Sharma, D., & Alam, M. J. (2023). Assessment of marketing mix associated with consumer’s purchase intention of dairy products in Bangladesh: Application of an extended theory of planned behavior. Heliyon, 9(6). https://doi.org/10.1016/j.heliyon.2023.e16657

Febriani, S. (2019). Pengaruh Green Marketing Mix Terhadap Green Product Purchase Intention Pada Produk Innisfree Di Jakarta Dengan Consumer’s Attitude Sebagai Variabel Mediasi. Jurnal Manajemen Bisnis Dan Kewirausahaan, 3(1). https://doi.org/10.24912/jmbk.v3i1.4925

Fellycia, M. S. & Dhyah, H (2021). Pengaruh Marketing Mix Dan Store Atmosphere Terhadap Repurchase Intention Pada Ritel Pakaian Toko Tristar Di Kabupaten Talaud. Agora.

Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. https://www.researchgate.net/publication/233897090_Belief_attitude_intention_and_behaviour_An_introduction_to_theory_and_researchhttps://www.researchgate.net/publication/233897090_Belief_attitude_intention_and_behaviour_An_introduction_to_theory_and_research

Grewal, D., Ailawadi, K. L., Gauri, D., Hall, K., Kopalle, P., & Robertson, J. R. (2011). Innovations in Retail Pricing and Promotions. Journal of Retailing, 87, S43–S52. https://doi.org/10.1016/j.jretai.2011.04.008

Hair, William, Barry, & Rolph. (2010). Multivariate Data Analysis. https://www.drnishikantjha.com/papersCollection/Multivariate%20Data%20Analysis.pdf

Han, H., Hsu, L.-T. (Jane), & Sheu, C. (2010). Application of the Theory of Planned Behavior to green hotel choice: Testing the effect of environmental friendly activities. Tourism Management, 31(3), 325–334. https://doi.org/10.1016/j.tourman.2009.03.013

Hogben. (1939). Science for the Citizen. By Lancelot Hogben. Published by George Allen and Unwin, Ltd. Price 12s. 6d. The Journal of the Royal Aeronautical Society, 43(340), 331–332. https://doi.org/10.1017/S0368393100106996

Karambut, F. (2021). The Effect of Marketing Mix Perception on the Intention of Online Merchant Financing. Journal of Small Business Strategy, 31(3). https://doi.org/10.53703/001c.29732

KBV Research. (2022). Global Drinking Yogurt Market Size, Share & Trends Analysis Report By Type (Dairy Based, and Non Dairy Based), By Packaging (Bottles, and Tetra Pack), By Flavor (Flavored, and Plain), By Distribution Channel, By Regional Outlook and Forecast, 2023 - 2030. KBV Research.

Kotler, P., & Armstrong, G. (2016). Principles of Marketing. Pearson Education Limited.

Kotler, P., Keller, K. L., Tan, C. T., Ang, S. H., & Leong, S. M. (2018). Marketing management: An Asian perspective. Pearson Education Limited.

Lindner J. (2023). Must-Know Yogurt Industry Statistics [Latest Report]. gitnux.

Maichum, K., Parichatnon, S., & Peng, K.-C. (2016). Application of the Extended Theory of Planned Behavior Model to Investigate Purchase Intention of Green Products among Thai Consumers. Sustainability, 8(10), 1077. https://doi.org/10.3390/su8101077

Mbengo, P., & Phiri, M. A. (2015). Mobile Banking Adoption: A Rural Zimbabwean Marketing Perspective. In Corporate Ownership & Control (Vol. 13, Issue 1).

M.Husin, M., & Ab Rahman, A. (2016). Predicting intention to participate in family takaful scheme using decomposed theory of planned behaviour. International Journal of Social Economics, 43(12), 1351–1366. https://doi.org/10.1108/IJSE-03-2015-0074

Mordor Intelligence. (2022). Yogurt Market size & share analysis - growth trends & forecasts up to 2029. Mordor intelligence.

Mosavi. (2012). Behavioral intention in internet shopping. African Journal of Business Management, 6(4). https://doi.org/10.5897/AJBM11.2331

Mustafa, S., Hao, T., Qiao, Y., Kifayat Shah, S., & Sun, R. (2022). How a Successful Implementation and Sustainable Growth of e-Commerce can be Achieved in Developing Countries; a Pathway Towards Green Economy. Frontiers in Environmental Science, 10. https://doi.org/10.3389/fenvs.2022.940659

Natalie B. (2024). Everything you need to know about yogurt. Medical News Today.

Nolan C, D. J., Neale, E. P., Probst, Y. C., Charlton, K. E., & Tapsell, L. C. (2011). Consumers’ salient beliefs regarding dairy products in the functional food era: a qualitative study using concepts from the theory of planned behaviour. BMC Public Health, 11(1), 843. https://doi.org/10.1186/1471-2458-11-843

Nugroho, S., & Farida, F. (2023). Literature Review: Faktor yang Mempengaruhi Tingkat Konsumsi Susu Pada Rumah Tangga Peternak di Negara Berkembang. JAS, 8(3), 94–99. https://doi.org/10.32938/ja.v8i3.4548

Owee, T., Apandi, S. Z. B., Hee, O., Fei, G., Saadon, M. S. I., & Othman, M. R. (2021). Undergraduates entrepreneurial intention: Holistic determinants matter. International Journal of Evaluation and Research in Education (IJERE), 10(1), 57. https://doi.org/10.11591/ijere.v10i1.20733

Pandey, M., & Yadav, P. S. (2023). Understanding the role of individual concerns, attitude, and perceived value in green apparel purchase intention; the mediating effect of consumer involvement and moderating role of generation Z&Y. Cleaner and Responsible Consumption, 9, 100120. https://doi.org/10.1016/j.clrc.2023.100120

Peña, N., Gil, I., Rodríguez, A., & Siqueira-Junior, J. R. (2020). Purchase intention and purchase behavior online: A cross-cultural approach. Heliyon, 6(6), e04284. https://doi.org/10.1016/j.heliyon.2020.e04284

Pham, M., Vo, N. K. T., Tran, S. S. T., To, H. H. T., & Lam, B. Q. (2023). How does herd behaviour impact the purchase intention? Explore the moderating effect of risk aversion in the context of Vietnamese consumers. Acta Psychologica, 241, 104096. https://doi.org/10.1016/j.actpsy.2023.104096

Pienwisetkaew, T., Wongthahan, P., Naruetharadhol, P., Wongsaichia, S., Vonganunsuntree, C., Padthar, S., Nee, S., He, P., & Ketkaew, C. (2022). Consumers’ Intention to Purchase Functional Non-Dairy Milk and Gender-Based Market Segmentation. Sustainability (Switzerland), 14(19). https://doi.org/10.3390/su141911957

Pinto, L. G., Cavique, L., & Santos, J. M. A. (2022). Marketing Mix and New Product Diffusion Models. Procedia Computer Science, 204, 885–890. https://doi.org/10.1016/j.procs.2022.08.107

Rosiman, N. H., Ungku Zainal Abidin, U. F., & Meor Hussin, A. S. (2024). Analysis of Factors Affecting Intention to Purchase Buffalo Milk and Milk Products among Malaysian Consumers. International Journal of Academic Research in Business and Social Sciences, 14(10). https://doi.org/10.6007/IJARBSS/v14-i10/20859

Schiffman, & Wisenblit. (2015). Consumer Behavior Edisi 11 Global Edition.

Shah, S., & Sayuti, N. (2011). Applying the Theory of Planned Behavior (TPB) in halal food purchasing. International Journal of Commerce and Management, 21(1), 8–20. https://doi.org/10.1108/10569211111111676

Sidhanta, S., & Chakrabarty, A. (2010). Promotional mix and corporate performance - an empirical study. Paradigm: A Management Research Journal, 14(1), 97–102. https://doi.org/10.1177/0971890720100111

Shukla, P., Singh, J., & Wang, W. (2022). The influence of creative packaging design on customer motivation to process and purchase decisions. Journal of Business Research, 147, 338–347. https://doi.org/10.1016/j.jbusres.2022.04.026

Teng, C.-C., & Wang, Y.-M. (2015). Decisional factors driving organic food consumption. British Food Journal, 117(3), 1066–1081. https://doi.org/10.1108/BFJ-12-2013-0361

Vieira, T. do C., Pinto, V. R. A., Rocha, F., Pires, A. C. dos S., Minim, V. P. R., & Vidigal, M. C. T. R. (2022). New insights into perceptions of technology claims in greek-style yogurt: A view in the COVID-19 pandemic. Food Research International, 161, 111822. https://doi.org/10.1016/j.foodres.2022.111822

Wan, C., Shen, G. Q., & Choi, S. (2022). Pathways of place dependence and place identity influencing recycling in the extended theory of planned behavior. Journal of Environmental Psychology, 81, 101795. https://doi.org/10.1016/j.jenvp.2022.101795

William G. Z, Babin, Griffin, & Carr. (2011). Business Research Methods. In Journal of Modern Physics (8th ed., Vol. 02, Issue 09). South-Western Cengage Learning, 2010. https://books.google.co.id/books/about/Business_Research_Methods.html?id=pexMPgAACAAJ&redir_esc=y

Winahyu, N., Fatmawati, E., Maharani, N., Lestari, R., Studi Agribisnis, P., Pertanian, F., Islam Kadiri, U., Sains dan Teknologi, F., & Duta Bangsa Surakarta, U. (2023). Analisis Faktor Yang Memengaruhi Konsumen Terhadap Minat Beli Produk Susu.

Worldometers. (2024). Population of Indonesia. Worldometers.

Yeon, H., & Chung, J. (2011). Consumer purchase intention for organic personal care products. Journal of Consumer Marketing, 28(1), 40–47. https://doi.org/10.1108/07363761111101930

Downloads

Published

2025-12-28

How to Cite

Hermanto, R., Setyawan, A., & Christina Rahardja. (2025). Faktor-Faktor yang Memengaruhi Niat Beli Konsumen Cimory Yogurt di Jawa Timur. Management Studies and Entrepreneurship Journal (MSEJ), 7(1), 384–398. https://doi.org/10.37385/msej.v7i1.9864