Pengaruh Ethical Leadership Dan Work Environment Terhadap Turnover Intention Yang Dimediasi Oleh Person Job Fit Pada PT Pos Indonesia (Persero) Kantor Cabang Utama Solo

Authors

  • Amalia Fasha Nur Swastika Universitas Muhammadiyah Surakarta
  • Jati Waskito Universitas Muhammadiyah Surakarta

DOI:

https://doi.org/10.37385/msej.v7i1.9877

Keywords:

ethical leadership, person job fit, turnover intention, work environment, PT Pos Indonesia

Abstract

Studi ini menelusuri relasi ethical leadership dan work environment terhadap turnover intention, dengan person job fit sebagai mediator, pada PT Pos Indonesia (Persero) KCU Solo. Pendekatan kuantitatif digunakan melalui kuesioner berskala Likert yang disebarkan kepada karyawan dengan masa kerja minimal satu tahun, sehingga diperoleh 85 responden yang memenuhi kriteria purposive sampling. Instrumen terdiri dari 20 indikator yang mengukur empat variabel utama, Analisis empiris dijalankan melalui SMART-PLS 4.0 dengan penelusuran simultan pada outer inner architecture. Output inferensial memperlihatkan bahwa ethical leadership serta work environment memicu eskalasi yang bermakna secara statistik pada turnover intention dan person–job fit. Sebaliknya, person job fit gagal menunjukkan daya jelajah signifikan terhadap turnover intention dan tidak berfungsi sebagai kanal mediasi bagi pengaruh ethical leadership maupun work environment. Implikasi temuan ini menegaskan bahwa intensifikasi kualitas kepemimpinan dan atmosfer kerja tidak otomatis mereduksi niat keluar karyawan melalui mekanisme kesepadanan kerja. Penelitian selanjutnya disarankan memperluas variabel serta melibatkan sampel lintas industri agar hasil lebih komprehensif dan dapat digeneralisasikan.

References

Abadiyah, R., Manajemen, P. S., Sidoarjo, U. M., Manajemen, P. S., & Sidoarjo, U. M. (n.d.). The Role of Job Person Fit in Reducing Turnover Intention Through Managing Work Stress in Property Companies [ Peran Job Person Fit Dalam Menurunkan Turnover Intention Melalui Pengelolaan Stress Kerja Pada Perusahaan Property ]. 1–20.

Achmad, N. (2024). Praktikum STATISTIK Generasi Digital (Suplemen MK Statistik Untuk Bisnis, Ekonometrika, & Metode Penelitian Bisnis) (Cetakan Pe). Laboratorium Kompetensi Manajemen dan Kewirausahaan Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surakarta.

Aditiya, N. Y., Evani, E. S., & Maghfiroh, S. (2023). Konsep Uji Asumsi Klasik Pada Regresi Linier Berganda. Jurnal Riset Akuntansi Soedirman, 2(2), 102–110. https://doi.org/10.32424/1.jras.2023.2.2.10792

Afandi, A., Wicaksono, B., & Satwika, P. A. (2022). Peran Kepemimpinan Autentik dan Person-Job Fit terhadap Turnover Intention pada Karyawan Generasi Z. Jurnal Psikologi Teori Dan Terapan, 13(3), 282–293. https://doi.org/10.26740/jptt.v13n3.p282-293

Ahmad, I., Gao, Y., & Hali, S. M. (2017). A Review of Ethical Leadership and Other Ethics- Related Leadership Theories. European Scientific Journal, ESJ, 13(29), 10. https://doi.org/10.19044/esj.2017.v13n29p10

Ajesh Antony. (2025). Tourism and Elderly well-being: Unpacking Silver Tourism Preferences and Constraints. Journal of Information Systems Engineering and Management, 10(53s), 966–981. https://doi.org/10.52783/jisem.v10i53s.11097

Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process. Journal of Management, 29(1), 99–118. https://doi.org/10.1177/014920630302900107

Aprilianty, E. P., & Waskito, J. (2023). Ethical leadership , adhocratic culture , and innovative work behavior: Drivers of company performance. 5(3).

Asri, C. P. (2022). TURNOVER INTENTION: A LITERATURE REVIEW. 5(2), 337–341.

Azaria Maharani, N., & Purwo Saputro, E. (2023). Pengaruh Work Life Balance, Family Supportive Supervisor Behaviour, dan Kepuasan Kerja Terhadap Kinerja Karyawan. Benefit: Jurnal Manajemen Dan Bisnis, 8, 1–14. https://doi.org/10.23917/benefit.v8i2.3033

B, B. A., & E, D. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285.

Basuki, N. (2023). Artikel Mengoptimalkan Modal Manusia: Strategi Manajemen Sumber Daya Manusia Yang Efektif Untuk. Jurnal Ilmiah Manajemen, 4(2), 182–192

Berlianti, D. F., Abid, A. Al, & Ruby, A. C. (2024). Metode Penelitian Kuantitatif Pendekatan Ilmiah untuk Analisis Data. Jurnal Review Pendidikan Dan Pengajaran, 7(3), 1861–1864.

Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. Leadership Quarterly, 17(6), 595–616. https://doi.org/10.1016/j.leaqua.2006.10.004

Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117–134. https://doi.org/10.1016/j.obhdp.2005.03.002.

Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87(5), 875–884. https://doi.org/10.1037/0021-9010.87.5.875

De Hoogh, A. H. B., & Den Hartog, D. N. (2008). Ethical and despotic leadership, relationships with leader’s social responsibility, top management team effectiveness and subordinates’ optimism: A multi-method study. Leadership Quarterly, 19(3), 297–311. https://doi.org/10.1016/j.leaqua.2008.03.002

Dewi, V. N., Isa, M., & Wajdi, F. (2020). Peran Motivasi Sebagai Mediasi Dalam Hubungan Antara Gaya Kepemimpinan, Budaya Organisasi Dengan Pengembangan Karier Pegawai Negeri Sipil Di Lingkungan Pemerintah Kota Surakarta. Jurnal Manajemen Dayasaing, 22(1), 38–59. https://doi.org/10.23917/dayasaing.v22i1.10849

Divanissa, V., Emilisa, N., Maharani, A. S., & Maulidia, R. (2024). Pengaruh Ethical Leadership, Trust in Leader Terhadap Turnover Intention Yang Dimediasi Oleh Work Engagement Pada Karyawan Di Dua Cabang Perusahaan Abhimata Citra Abadi Jakarta Pusat. Pelita: Jurnal Penelitian Dan Karya Ilmiah, 24(1), 68–78. https://doi.org/10.33592/pelita.v24i1.4847

Ernawati, E., Suherman, S., Sumiyanto, S., Nohar, A. R. B., Mujiarti, M., & Saputra, F. (2025). Jurnal Analisis dan Manajemen Strategis INDONESIA Jurnal Analisis dan Manajemen Strategis. Jurnal Analisis Dan Manajemen Strategis, 6(3), 46–67. https://ejurnals.com/ojs/index.php/jams/article/view/2555/3099

Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004

Faridah, H., Ul, D., Hakim, A. R., Statistika, D., & Diponegoro, U. (2024). Analisis kepuasan terhadap layanan aplikasi doltinuku dengan menggunakan metode structural equation modeling- partial least square (sem-pls) 1,2,3. 12, 605–615. https://doi.org/10.14710/J.GAUSS.12.3.605-615

Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23. Edisi 8. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2021). Structural equation modeling dengan metode alternatif partial least squares (PLS). Badan Penerbit Universitas Diponegoro.

Hardani, Helmina Andriani, Jumari Ustiawaty, Evi Fatmi Utami, R. R., & Istiqomah, Roushandy Asri Fardani, Dhika Juliana Sukmana, N. H. A. (2020). Buku Metode Penelitian Kualitatif. In Revista Brasileira de Linguística Aplicada.

Imaniarx, A., Manajemen, P. S., Bisnis, F., Sidoarjo, U. M., Bisnis, D. F., & Sidoarjo, U. M. (n.d.). P a g e . x | x 1 PENGARUHx BEBANx KERJA , x LINGKUNGANx KERJAx DANx KEPUASANx KERJAx TERHADAPx TURNOVERx INTENTIONx KARYAWANx PADAx CV . x MITRAx DUNIAx PALLETINDO 2x | x P a g e . 1–11.

Isti Pujihastuti. (2010). Isti Pujihastuti Abstract. Prinsip Penulisan Kuesioner Penelitian, 2(1), 43–56.

Journal, I. I., & Economics, S. (2025). THE IMPACT OF JOB STRESS ON TURNOVER INTENTION WITH. 8(3), 11335–11353.

Kalshoven, K., Den Hartog, D. N., & De Hoogh, A. H. B. (2011). Ethical leadership at work questionnaire (ELW): Development and validation of a multidimensional measure. Leadership Quarterly, 22(1), 51–69. https://doi.org/10.1016/j.leaqua.2010.12.007

Khasanah, F. D. N., Basalamah, M. R., & Millaningtyas, R. (2016). Pengaruh Work Environment, Kontrak Psikologis, Dan Work Life Balance Terhadap Turnover Intention Pada Karyawan (Studi Kasus Pada PT ZEE Indonesia) Fitri. 82–94.

Maharamah, I. D., & Waskito, J. (2023). Analisis Pengaruh Karakteristik Individu , Budaya Organisasi Dan Lingkungan Kerja Terhadap Kinerja Karyawan Jasa Konstruksi Di Surakarta. 3, 10229–10239.

Meria, L., Bintoro, A. N., & Prastyani, D. (2022). Peran Ethical Leadership Dalam Mengurangi Stres Kerja Dan Meningkatkan Kualitas Kinerja. Technomedia Journal, 7(3), 208–292. https://doi.org/10.33050/tmj.v7i3.1906

Mukhtar, N., Kamin, Y. Bin, Sukri, M., & Saud, B. (2022). Quantitative validation of a proposed technical sustainability competency model: A PLS-SEM approach.

Napitupulu, B. B. J., Budiadnyana, G. N., Johan, M., Admiral, A., & Novitasari, D. (2021). Kepemimpinan Etis: Rahasia Menurunkan Stres Kerja dan Turnover Intention. Jurnal Manajemen Dan Kewirausahaan, 9(1), 76. https://doi.org/10.26905/jmdk.v9i1.5794

Nata, G. G. J., Lumintang, G. G., Sumarauw, J. S. B., Disiplin, A., Integritas, D. A. N., & Organisasi, P. (2024). UNIVERSITAS SAM RATULANGI MANADO ANALYSIS OF DISCIPLINE AND INTEGRITY OF THE ORGANIZATIONAL MANAGEMENT OF THE STUDENT ASSOCIATION OF THE DEPARTMENT OF MANAGEMENT , FACULTY OF ECONOMICS AND BUSINESS , SAM RATULANGI UNIVERSITY , MANADO Jurnal EMBA Vol . 12 . 12(3), 624–633.

Nurkholifa, N., & Budiono, B. (2022). Peran Mediasi Komitmen Organisasi Pada Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Ilmu Manajemen, 10(1), 329–343.

Nursalimah, D., & Oktafien, S. (2023). Pengaruh Lingkungan Kerja dan Stres Kerja terhadap Turnover Intention Karyawan PT. BPR Arthaguna Mandiri. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 6(5), 3224–3236. https://doi.org/10.54371/jiip.v6i5.1998

Perkasa, D. H., Abadi, F., & Shandy, D. F. A. (2020). The Effect of Emotional Intelligence, Servant Leadership, and Organizational Commitment on Organizational Citizenship Behavior: A Study of the South Tangerang City Education and Culture Office. 120(Icmeb 2019), 97–102. https://doi.org/10.2991/aebmr.k.200205.019

Putra, D. M. B. A., & Mujiati, N. W. (2019). Asi Pengaruh Stres Kerja Dan Motivasi Kerja Terhadap Turnover Intention. E-Jurnal Manajemen Universitas Udayana, 8(7), 4045.

Putri, A., & Rumangkit, S. (2017). Pengaruh Ketidakamanan Kerja, Kepuasan Kerja Dan Motivasi Kerja Terhadap Turnover Intention Pada Pt.Ratu Pola Bumi (Rpb) Bandar Lampung. Prosiding Seminar Nasional Darmajaya, 229–244. https://jurnal.darmajaya.ac.id/index.php/PSND/article/view/852

Resick, C. J., Hanges, P. J., Dickson, M. W., & Mitchelson, J. K. (2006). A cross-cultural examination of the endorsement of ethical leadership. Journal of Business Ethics, 63(4), 345–359. https://doi.org/10.1007/s10551-005-3242-1

Risambessy, A. (2021). Pengaruh Ketidakamanan Kerja dan Beban Kerja terhadap Turnover Intention dengan Komitmen Organisasi sebagai Variabel Mediasi: Studi Kasus pada ALFA MIDI di Kota Ambon. INTELEKTIVA: Jurnal Ekonomi Sosial & Humaniora, 2(10), 66–83.

SAKS, A. M., & ASHFORTH, B. E. (1997). a Longitudinal Investigation of the Relationships Between Job Information Sources, Applicant Perceptions of Fit, and Work Outcomes. Personnel Psychology, 50(2), 395–426. https://doi.org/10.1111/j.1744-6570.1997.tb00913.x

Santia, U., & Adrian, A. (2024). Pengaruh Work Environment dan Self Efficacy Terhadap Turnover Intention Karyawan di Hotel AP Premier Batam. Jurnal Kajian Pariwisata Dan Perhotelan, 2(2), 184–189. https://doi.org/10.62379/jkph.v2i2.1792

Saputra, M. R. D., & Waskito, J. (2021). The Effect Of Job Satisfaction And Employee Engagement On Turnover Intention With Organization Commitment As A Mediating Variable. 216–227.

Sari, A. K. (2014). Analisis Karakteristik Gaya Belajar Vak ( Visual , Auditorial , Kinestetik ) Mahasiswa Pendidikan. Jurnal Ilmiah Edutic, 1(1), 1–12.

Sekaran, U., & Bougie, R. (2017). Research Methods for Business A Skill-Building Approach (Seventh ed). Printer Trento Srl.

Sekiguchi, T. (2004). Person-Organization fit and Person-Job fit in employee selection: A review of the literature. Osaka Keidai Ronshu, 54(6), 179–196.

Singh, R., & Tarkar, P. (2023). Impact of ethical leadership in HRM on employee’s turnover intention post Covid-19. Brazilian Journal of Operations and Production Management, 20(4), 1–12. https://doi.org/10.14488/BJOPM.1680.2023

Singh, R., & Tarkar, P. (2023). Impact of ethical leadership in HRM on employee’s turnover intention post Covid-19. Brazilian Journal of Operations and Production Management, 20(4), 1–12. https://doi.org/10.14488/BJOPM.1680.2023

Situngkir, T. R. A., & Astuti, S. R. T. (2024). Departemen Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro Jl. Prof. Soedharto SH Tembalang, Semarang 50275, Phone: +622476486851. Diponegoro Journal Of Management, 13(2010), 1–13.

Sugiyono, P. D. (2013). METODE PENELITIAN KUANTITATIF KUALITATIF R & D (cetakan ke). Penerbit Alfabeta.

Tang, Y., Shao, Y. F., Chen, Y. J., & Ma, Y. (2021). How to Keep Sustainable Development Between Enterprises and Employees? Evaluating the Impact of Person–Organization Fit and Person–Job Fit on Innovative Behavior. Frontiers in Psychology, 12(April), 1–13. https://doi.org/10.3389/fpsyg.2021.653534

Tang, Y., Shao, Y. F., Chen, Y. J., & Ma, Y. (2021). Evaluating the impact of person–organization fit and person–job fit on innovative behavior. Frontiers in Psychology, 12, 1–13. https://doi.org/10.3389/fpsyg.2021.653534

Trevino, L. K., Brown, M., & Hartman, L. P. (2003). A qualitative investigation of perceived executive ethical leadership. Human Relations, 56(1), 5–37. https://doi.org/10.1177/0018726703056001448

Widodo, S., Eliyana, E. W., Pratama, A., & Anwar, A. S. (2021). Antecedents and consequences of person-job fit: A literature review. Journal of Legal, Ethical and Regulatory Issues, 24(S5), 1–11.

Yang, J. F., Feng, C. C., & Feng, P. H. (2020). Linking ethical leadership to work engagement. WSEAS Transactions on Business and Economics, 17, 682–691. https://doi.org/10.37394/23207.2020.17.66

Downloads

Published

2025-12-18

How to Cite

Swastika, A. F. N., & Waskito, J. (2025). Pengaruh Ethical Leadership Dan Work Environment Terhadap Turnover Intention Yang Dimediasi Oleh Person Job Fit Pada PT Pos Indonesia (Persero) Kantor Cabang Utama Solo. Management Studies and Entrepreneurship Journal (MSEJ), 7(1), 22–40. https://doi.org/10.37385/msej.v7i1.9877