Communication Skills, Emotional Intelligence, and Work Culture As Determinants of Employee Performance in Indonesia's Nickel Mining Industry
DOI:
https://doi.org/10.37385/ceej.v7i3.11784Keywords:
Communication Skills, Emotional Intelligence, Work Culture, Employee Performance, Nickel Mining IndustryAbstract
Rising operational complexity, stringent safety regulations, and the necessity for efficient labor management have elevated employee performance to the level of a strategic priority in the nickel mining business. This research looks at how IMIP (Indonesia Morowali Industrial Park) businesses fare when it comes to communication skills, emotional intelligence, and work culture. Using survey data gathered from operational staff, a quantitative explanatory research approach was utilized. Lots of linear regressions were applied to the data. Results show that emotional intelligence, work culture, and communication skills abilities all have a favorable effect on individual and team performance. The capacity to control one's emotions and adjust to new situations is essential in high-risk industrial settings, and emotional intelligence was the best predictor of success among these factors. This study adds to the existing body of literature on organizational behavior by offering data collected from the nickel mining industry in Indonesia. Its practical implications for HRM practices in the mining industry center on the importance of developing integrated communication skills, enhancing emotional intelligence, and reinforcing work culture.
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