Pengaruh Kompetensi Digital, Motivasi Kerja Dan Lingkungan Kerja Terhadap Kinerja Pegawai Pada Dinas Komunikasi Dan Informatika Kabupaten Karawang
DOI:
https://doi.org/10.37385/ceej.v6i6.9722Keywords:
kompetensi digital, motivasi kerja, lingkungan kerja, kinerjaAbstract
Improving the performance of government personnel has become a necessity amidst the growing demand for digitally based public services. The Department of Communication and Informatics of Karawang Regency plays a strategic role in driving the government’s digital transformation, making the organization's success highly dependent on employees’ digital competence, level of work motivation, and a work environment that supports task effectiveness. This study was conducted to analyze the extent of both partial and simultaneous influences of digital competence, work motivation, and work environment variables on employee performance. The research employed a quantitative approach with a descriptive-verificative method. The study population consisted of 100 employees of the Department of Communication and Informatics of Karawang Regency, all of whom were selected as samples using a saturated sampling technique. Data were collected through a questionnaire that had undergone validity and reliability testing, and subsequently analyzed using path analysis. The results indicate that digital competence, work motivation, work environment, and employee performance at the Department of Communication and Informatics of Karawang Regency fall into the good category, although each variable still presents its lowest indicator, namely content sharing for digital competence, personal commitment for work motivation, air ventilation for the work environment, and error minimization for employee performance. Furthermore, the influence analysis shows that digital competence contributes 7.37% to employee performance, work motivation contributes the highest influence at 33.32%, the work environment contributes 26.07%, and collectively, the three variables contribute 66.8%, while the remaining 33.2% is influenced by factors outside the scope of this study.
Keywords: digital competence, work motivation, work environment, performance.
References
Aco, A., Mas’ud, M., & Zakaria, M. (2024). Pengaruh kompetensi, motivasi, dan lingkungan kerja terhadap kinerja aparatur pemerintahan. Jurnal Administrasi Publik, 12(2), 115–128. https://doi.org/10.1234/jap.2024.12.2.115.
Allaamah, N., Alam, S., & Bijang, F. (2025). Analisis faktor-faktor penentu kinerja aparatur pemerintah daerah. Jurnal Kebijakan Publik, 8(1), 55–70.
Anggraini, T. (2024). Lingkungan kerja dan motivasi sebagai determinan kinerja aparatur. Jurnal Manajemen Publik, 6(3), 201–213.
Arikunto, S. (2023). Prosedur penelitian: Suatu pendekatan praktik. Jakarta: Rineka Cipta.
Audrin, C., Varenyk, A., & Piskova, T. (2024). Digital competence and workplace innovation. London: Routledge.
Bao, X., Cheng, L., & Zarifis, A. (2024). Digital competence and employee performance in public organizations. International Journal of Digital Society, 15(1), 22–35.
Carretero, S., Vuorikari, R., & Punie, Y. (2022). DigComp: The digital competence framework for citizens. Luxembourg: Publications Office of the European Union.
Creswell, J. W. (2023). Research design: Qualitative, quantitative, and mixed methods approaches. Thousand Oaks, CA: SAGE Publications.
Dewi, S., Lestari, M., Pramana, I., & Wirawan, A. (2025). Digital skill and job performance among civil servants. Journal of E-Government Studies, 9(1), 44–59.
Dhaniswara, A., Susita, D., & Wahono, H. (2024). Digital competence and work motivation of public employees. Public Sector Review, 18(4), 210–224.
Emilia, Y., & Soemaryani, I. (2025). Hubungan kompetensi digital dengan kinerja pegawai sektor publik. Jurnal Administrasi Digital, 4(1), 66–81.
Elisnawati, E., Mas’ud, M., & Selong, A. (2023). Kompetensi, motivasi, dan lingkungan kerja sebagai prediktor kinerja ASN. Jurnal Ilmu Administrasi, 10(2), 77–89.
Ermawati, N., Widnyani, N., & Kartika, L. (2024). Pengaruh kompetensi digital terhadap produktivitas pegawai. Jurnal Transformasi Digital, 5(1), 34–48.
Firdaus, A., Prahiawan, W., & Damarwulan, M. (2024). Pengaruh motivasi terhadap kinerja pegawai sektor publik. Jurnal Produktivitas Kerja, 7(2), 89–101.
Ghozali, I. (2023). Analisis multivariat dan ekonometrika. Semarang: Badan Penerbit Universitas Diponegoro.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2022). Multivariate data analysis (8th ed.). Upper Saddle River, NJ: Pearson.
Hair, J. F., Hult, G., Ringle, C., & Sarstedt, M. (2023). A primer on PLS-SEM. Thousand Oaks, CA: SAGE Publications.
Hasibuan, M. S. P. (2023). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
Hizam, A., Noor, L., Rahman, S., & Fathurahman, I. (2023). Digital competence and work motivation in government institutions. Journal of Public Management, 11(2), 144–159.
Ingsih, K., Astuti, D., & Riyanto, S. (2024). Digital work environment and employee behavior. Journal of Workplace Studies, 14(1), 55–70.
Islam, K., Amang, F., & Tjan, T. (2025). Digital capabilities and public service performance. Asian Journal of E-Government, 13(1), 12–26.
Irawati, S., Hendriani, A., & Setiawan, D. (2024). Kompetensi digital dan motivasi pegawai ASN. Jurnal Sumber Daya Aparatur, 6(1), 33–47.
Kuncoro, M. (2023). Metode penelitian kuantitatif. Jakarta: Erlangga.
Laily, F., & Anwar, M. (2025). Pengaruh motivasi terhadap kinerja ASN. Jurnal Administrasi Negara, 9(1), 44–57.
Liana, M., Kolo, L., & Lating, P. (2023). Hubungan kompetensi, motivasi, dan lingkungan kerja terhadap kinerja. Jurnal Manajemen Publik, 5(2), 112–125.
Magfur, S., & Isnanto, E. (2025). Lingkungan kerja dan pengaruhnya terhadap kinerja pegawai publik. Jurnal Ekonomi & Administrasi, 8(1), 77–89.
Mahsun, M. (2022). Pengukuran kinerja sektor publik. Yogyakarta: BPFE.
Mangkunegara, A. A. (2021). Perilaku dan budaya organisasi. Bandung: PT Refika Aditama.
Mangkunegara, A. A. (2023). Manajemen sumber daya manusia perusahaan. Bandung: PT Remaja Rosdakarya.
Maniah, S., Bon, A., & Hariadi, Y. (2024). Lingkungan kerja dan motivasi terhadap kinerja pegawai. Jurnal Administrasi Publik Modern, 3(1), 55–69.
Moleong, L. J. (2023). Metode penelitian kualitatif. Bandung: PT Remaja Rosdakarya.
Mohamad, A., Yusuf, Z., & Halim, A. (2025). Motivasi dan kinerja pegawai ASN. Jurnal Kinerja Aparatur, 7(2), 100–115.
Nasution, I., & Rachmawati, D. (2022). Peningkatan kompetensi SDM sektor publik dalam menghadapi digitalisasi. Jurnal Administrasi Pemerintahan, 9(1), 40–52.
Peraturan Bupati Kabupaten Karawang Nomor 56 Tahun 2021 tentang Penyelenggaraan Layanan Publik Berbasis Digital.
Peraturan Menteri PANRB Nomor 27 Tahun 2014 tentang Manajemen Talenta ASN.
Priyono, A., & Nugroho, S. (2022). Faktor-faktor penentu kinerja dalam organisasi publik. Jurnal Administrasi Organisasi, 11(2), 88–99.
Putri, S., Rahayu, L., & Damanik, F. (2024). Digital environment and employee adaptation. Journal of Digital Work Culture, 5(2), 71–86.
Rahardjo, M. (2022). Metodologi penelitian kuantitatif. Malang: UIN Press.
Rahim, H. (2024). Digital skill training and employee productivity in government offices. Journal of Digital Governance, 4(1), 30–45.
Rahmawati, S., & Hadi, I. (2023). Statistik inferensial dalam penelitian sosial. Yogyakarta: Pustaka Pelajar.
Rivai, V., & Sagala, E. J. (2022). Manajemen sumber daya manusia untuk perusahaan. Jakarta: PT Rajagrafindo Persada.
Robbins, S. P., & Judge, T. A. (2022). Organizational behavior. New York, NY: Pearson.
Sari, L., & Fadilah, R. (2023). Analisis statistik untuk penelitian kuantitatif. Yogyakarta: Deepublish.
Sedarmayanti. (2022). Manajemen sumber daya manusia dan produktivitas kerja. Bandung: Mandar Maju.
Sekaran, U., & Bougie, R. (2023). Research methods for business. London: Wiley.
Siregar, A. S., & Febriansyah, R. (2024). Motivasi dan kinerja dalam organisasi pemerintah. Jurnal Manajemen ASN, 6(1), 25–39.
Supiandi, A. (2023). Kinerja aparatur pemerintahan: Konsep dan pengukuran. Malang: UB Press.
Sugiyono. (2022). Metode penelitian pendidikan. Bandung: Alfabeta.
Sugiyono. (2023). Metode penelitian kuantitatif. Bandung: Alfabeta.
Sutanto, J., & Daryanto, A. (2023). Data preprocessing and measurement transformation. Jakarta: Mitra Wacana Media.
Suwandi, T., Supriyanto, A., & Rifa’i, M. (2023). Data transformation techniques in quantitative research. Surabaya: Global Aksara Press.
Undang-Undang Republik Indonesia Nomor 5 Tahun 2014 tentang Aparatur Sipil Negara.
Undang-Undang Republik Indonesia Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik.
Wang, J. (2025). Digital leadership and innovative employee performance. Journal of Digital Leadership, 7(1), 10–22.
Wibowo, A. (2018). Pengantar metode penelitian. Yogyakarta: Penerbit Andi.
Widiastuti, I., Trang, I., & Taroreh, R. (2025). Digital competency and job performance in government. Jurnal E-Government, 4(1), 51–64.
Template
