Pengaruh Video Marketing Berbasis Artificial Intelligence (AI), Paket Bundling, Dan Packaging Product, Terhadap Purchase Intention Pengguna Tiktok Shop
DOI:
https://doi.org/10.37385/ceej.v7i6.12263Keywords:
Video Marketing Berbasis AI, Paket Bundling, Packaging Product, Purchase IntentionAbstract
Dinamika persaingan dalam ekosistem e-commerce mendorong pelaku bisnis untuk mengembangkan strategi promosi yang inovatif guna meningkatkan purchase intention, khususnya pada platform TikTok Shop. Pemanfaatan video marketing berbasis Artificial Intelligence (AI), penawaran paket bundling, dan desain kemasan produk menjadi instrumen pemasaran yang berpotensi menarik perhatian serta mendorong minat beli konsumen. Penelitian ini bertujuan untuk menganalisis pengaruh video marketing AI, strategi bundling, dan kemasan produk terhadap purchase intention konsumen TikTok Shop. Penelitian menggunakan pendekatan kuantitatif dengan pengumpulan data melalui penyebaran kuesioner kepada 120 responden aktif TikTok Shop. Data yang terkumpul dianalisis menggunakan perangkat lunak SmartPLS 4 dengan metode Structural Equation Modeling-Partial Least Squares (SEM-PLS). Penelitian ini diharapkan dapat memberikan kontribusi terhadap pengembangan literatur manajemen pemasaran digital sekaligus menjadi referensi praktis bagi pelaku usaha dalam merancang strategi promosi yang efektif. Hasil penelitian diharapkan memberikan pemahaman empiris mengenai peran ketiga variabel tersebut dalam meningkatkan minat beli konsumen serta mendukung pengembangan strategi pemasaran digital yang adaptif dan kompetitif
References
Acharya, P., Choden, S., & Yangki, P. (2025). Factors Influencing Consumer Purchase Intention on Products Communicated Through TikTok Live Streaming Among Students. Bhutan Journal of Business and Management. https://bjbm.gcbs.edu.bt/index.php/bjbm/article/download/63/37
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Ayu, I., Agustina, S., Permadi, I. K. O., Ayu, I. G., & Purmina, M. (2025). Exploring the Drivers of Consumer Purchase Decisions on TikTok Shop : The Effects of Service Quality , Price , and Promotions.
Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. In Modern Methods for Business Research (pp. 295–336). Lawrence Erlbaum Associates.
Creswell, J. W. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (5th ed.). SAGE Publications.
Dari, N. U., & Sakti, B. R. P. (2026). The Effect of Live Streaming and Product Bundling on Impulse Buying Decisions for Glad2Glow Products on TikTok Shop Application. Journal Informatic, Education and Management. http://jurnal.stmikiba.ac.id/index.php/jiem/article/view/359
Dwivedi, Y. K., Hughes, L., & Ismagilova, E. (2021). Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management, 57, 101994. https://doi.org/10.1016/j.ijinfomgt.2019.08.002
Fang, Y., Sun, L., & Gao, Y. (2017). ScienceDirect ScienceDirect Bundle-Pricing Decision Model for Multiple Products Bundle-Pricing Decision Model for Multiple Products. Procedia Computer Science, 112, 2147–2154. https://doi.org/10.1016/j.procs.2017.08.243
Febrianti, B., Kussudyarsana, K., & Maimun, M. H. (2022). The Effect of Social Media , Packaging , and Product Quality on MSME Sales Performance. 218(Icoebs), 75–80.
Ghozali, I., & Latan, H. (2020). Partial Least Squares: Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 3.0 (2nd ed.). Badan Penerbit Universitas Diponegoro.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202
Haleem, A., Javaid, M., Asim, M., Pratap, R., & Suman, R. (2022). International Journal of Intelligent Networks Artificial intelligence ( AI ) applications for marketing : A literature-based study. International Journal of Intelligent Networks, 3(August), 119–132. https://doi.org/10.1016/j.ijin.2022.08.005
Harlam, B. A., Krishna, A., Lehmann, D. R., & Mela, C. (1995). Impact of bundle type, price framing and familiarity on purchase intention for the bundle. Journal of Business Research, 33(1), 57–66. https://doi.org/10.1016/0148-2963(94)00014-6
Jing, W., & Nguyen, T. T. H. (2024). What sparked customers’ desire to shop? Research on the influence of TikTok short videos on consumers’ purchase intention under SOR theory. https://www.diva-portal.org/
Jing Wu, T. T. H. N. J. (2024). What sparked customers desire to shop ? Research on the influence of TikTok short videos on consumers ’ purchase intention under SOR.
John W. Creswell, J. D. C. (2017). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches.
Kline, R. B. (2023). Principles and Practice of Structural Equation Modeling (5th ed.). The Guilford Press.
Kotler, P., Keller, K. L., & Chernev, A. (2022). (2022). Marketing management (16th ed.).
Limna, P., Shaengchart, Y., Kraiwanit, T., Asanprakit, S., & Nivornusit, R. (2025). Muketing : the fusion of Mutelu and marketing in e-commerce — trends in Thailand ’ s faith economy. October, 1–13. https://doi.org/10.3389/fcomm.2025.1662524
Lubis, N. W., Dongoran, D., & Situngkir, J. (2025). Pengaruh Paket Bundling dan Harga terhadap Keputusan Pembelian Skincare Glad2Glow pada Mahasiswa Jurusan Manajemen Universitas Negeri Medan. 5(1), 1772–1782.
Maaliki, H., Mukti, S., & Lestari, W. D. (2021). International Economics and Business Conference ( IECON ) The Effect of Celebrity Endorsement on Purchase Intention With Brand Awareness as a Mediating Variable on MS GLOW BEAUTY Products ( Case Study on MS GLOW BEAUTY Customers at msglowbeauty27 Purwantoro Official Store , Wonogiri ) International Economics and Business Conference ( IECON ). 1(1), 189–198.
Ramandha, D. S., Arifah, I. D. C., & Hadi, H. K. (2026). The Effect of Content Marketing and Brand Image on Purchase Intention of Products on TikTok Shop. Journal of Management. https://ejurnal.undana.ac.id/index.php/JEM/article/download/26646/9747
Rohqayati, S., & Lestari, W. D. (2025). Pengaruh Brand Ambassador , Product Quality , dan Kebanggaan Merek Lokal Terhadap Keputusan Pembelian ( Purchase Decision ) Emina Cosmetics di Surakarta dengan Purchase Intention Sebagai Variabel Mediasi. 6(2), 850–872.
Roobsawangkullapong. (n.d.). The study of social media marketing, influencer marketing, and service marketing mix, effecting purchase behavior of online food services of customers in bangkok metropolitan area.
Rueda Velasco, S. J. (2025). The Rise of Social Commerce: Analyzing TikTok Shop’s Affiliate Marketing Model and Its Impact on Gen Z Consumer Behavior [Budapest Business University]. https://dolgozattar.uni-bge.hu/60017/
Rundh, B. (2020). The multi-faceted dimension of packaging: Marketing logistic or marketing tool? British Food Journal, 122(2), 389–406. https://doi.org/10.1108/BFJ-06-2019-0417
Safina, M., Kusuma, K. A., Sari, D. K., Sidoarjo, U. M., Sidoarjo, U. M., & Sidoarjo, U. M. (2025). Research Horizon. 0696.
Safitri, D. E., Fatimah, S. E., & Maulany, S. (2025). The Influence of Viral Marketing and Consumer Engagement on Purchase Intention of Fashion Products on TikTok Shop. International Journal of Social Science and Education. https://e-journal.uac.ac.id/index.php/iijse/article/download/7816/3035
Selezneva, A. (2024). INFLUENCE OF SOCIAL MEDIA CONTENT ON TIKTOK ON CUSTOMER. Mimm.
Setiawardhani, W. O. (2025). PERAN PACKAGING DALAM STRATEGI MARKETING BAGI DAYA TARIK BELI KONSUMEN ( STUDI KASUS AIR MINERAL UMTQU ). 6(1), 152–162.
Shan, Z., & Qian, W. (2025). The Impact of Artificial Intelligence on Consumer Purchasing Behavior: Based on Cross-Border E-Commerce Platforms. Journal of International Consumer Marketing. https://www.tandfonline.com/doi/abs/10.1080/08961530.2025.2588742
Sohaib, M., Safeer, A. A., & Majeed, A. (2022). Role of social media marketing activities in China’s e-commerce industry: A stimulus-organism-response theory context. Frontiers in Psychology, 13, 941058. https://doi.org/10.3389/fpsyg.2022.941058
Sugiyono. (2022). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Tavares, A. C. D. (2025). How TikTok Influences Purchase Intention: The Role of Purchase Condition, Perceived Personalization and Emotional Engagement. https://search.proquest.com/openview/e81a03afb4583d3fda63dd0346cf9398/1?pq-origsite=gscholar&cbl=2026366&diss=y
Tian, Y., Zakaria, S. F., Du, Y., Qiu, Y., & Tian, Z. (2025). Can anthropomorphic design in beverage packaging enhance impulse buying intention? PLOS ONE. https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0326186&type=printable
Vire, A. (2025). “ TikTok made me buy it .”
Wang, J., Kim, J. U., & Kim, H. M. (2025). Purchase intention in TikTok streaming commerce: The role of recommendation accuracy, streamer’s attractiveness, and consumer-to-consumer interactions. Review of Managerial Science. https://doi.org/10.1007/s11846-024-00810-9
Wen, C., Xu, K., & Zhang, W. (2024). Analysis of the Stimulating Effect of Multimedia Marketing on Consumer Purchase Desire : A Case Study of TikTok Live Streaming Brands. 2, 172–178.
Widya, A. T., & Saputra, F. E. (2024). The Effect of Social Support on Purchase Intention with Consumer Trust as a Mediating Variable: Study on TikTok Shop Consumers. Jurnal Ekonomi. https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/5068/4194
Yadav, M., & Rahman, Z. (2023). Measuring consumer perception towards digital marketing practices and purchase intention. Journal of Retailing and Consumer Services, 72, 103276. https://doi.org/10.1016/j.jretconser.2022.103276
Zeta, N. A., Najib, M., Permana, E., & Sinaga, L. (2025). Analisis Perilaku Belanja Impulsif Gen Z di Tiktok Shop masyarakat khususnya di kalangan Gen Z dan Remaja untuk mengeksplorasi topik baru . dapat dijelaskan dengan memanfaatkan model AIDA . Anita et al . ( 2025 ) menjelaskan bahwa. September.
Zhang, Y. (2025). Research on the 4P Strategy of Live E-Commerce Cooperation Between Traditional E-Commerce and Short Video Platforms TRADITIONAL E-COMMERCE. Iceml, 61–68. https://doi.org/10.5220/0013832700004719
Zumstein, D., Oswald, C., & Brauer, C. (2022). Online Retailer Survey 2022: Applications, Benefits and Challenges of Artificial Intelligence in E-Commerce
Template


