Self-Efficacy, Perceived Organizational Support, and Organizational Citizenship Behavior: The Mediating Effect of Organizational Culture

Ni Komang Putri Poniasih; I Ketut Septia Sapta; I Wayan Widnyana; Kadek Dewi Indah Sri Laksemini

doi:10.37385/ijedr.v6i6.8579

Authors

Ni Komang Putri Poniasih Universitas Mahasaraswati Denpasar
I Ketut Septia Sapta Universitas Mahasaraswati Denpasar
I Wayan Widnyana Universitas Mahasaraswati Denpasar
Kadek Dewi Indah Sri Laksemini Universitas Mahasaraswati Denpasar

DOI:

https://doi.org/10.37385/ijedr.v6i6.8579

Keywords:

Self Efficacy, Perceived Organizational Support, Organizational Culture, Organizational Citizenship Behavior

Abstract

The Village Office is required to have employees who have extra roles, good personalities, and have a high commitment to the agency so that the company's goals can be achieved. One of the factors that influence organizational citizenship behavior is self-efficacy and perceived organizational support. This study aims to provide comprehensive insight into the factors that influence organizational citizenship behavior with a focus on aspects of self-efficacy and perceived organizational support, and how organizational culture can mediate these influences. The research design used in this study is a quantitative approach. The results of the study indicate that self-efficacy and perceived organizational support have a positive and significant effect on organizational culture at the Bongan Tabanan Village Office. Self-efficacy, perceived organizational support, and organizational culture have a positive and significant effect on Organizational Citizenship Behavior at the Bongan Tabanan Village Office. Organizational culture is able to mediate the influence of self-efficacy and perceived organizational support on Organizational Citizenship Behavior at the Bongan Tabanan Village Office. This means that an increase in self-efficacy and perceived organizational support will improve organizational culture and will also improve Organizational Citizenship Behavior at the Bongan Tabanan Village Office.

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