Work Ethic, Organizational Culture, and Employee Performance: A Mediated Framework of Job Satisfaction in Local Government Institutions

Luh Kartika Ningsih; Ni Luh Putu Reny Prajna Dewi; A.A.N. Eddy Supriyadinata Gorda; Komang Ary Pratiwi

doi:10.37385/ijedr.v6i6.6519

Authors

Luh Kartika Ningsih Sekolah Tinggi Ilmu Ekonomi Satya Dharma
Ni Luh Putu Reny Prajna Dewi Sekolah Tinggi Ilmu Ekonomi Satya Dharma
A.A.N. Eddy Supriyadinata Gorda Universitas Pendidikan Nasional
Komang Ary Pratiwi Universitas Hindu Indonesia

DOI:

https://doi.org/10.37385/ijedr.v6i6.6519

Keywords:

Work Ethic, Organizational Culture, Employee Performance, Job Satisfaction

Abstract

This study examines the influence of work ethic and organizational culture on employee performance, with job satisfaction serving as an intervening variable. A quantitative research design was employed, and data were collected through questionnaires administered to 140 employees at the Department of Culture of Buleleng Regency. The results indicate that both work ethic and organizational culture significantly affect employee performance and job satisfaction. Furthermore, job satisfaction functions as a mediating variable that strengthens the relationship between work ethic, organizational culture, and employee performance. The findings underscore that a strong work ethic is positively associated with higher job satisfaction, while a supportive organizational culture—characterized by cooperation and open communication—also contributes to increased satisfaction. Additionally, both organizational culture and work ethic directly enhance employee performance, highlighting the importance of motivation and a positive work environment. Overall, the study emphasizes the critical role of fostering a constructive organizational climate to improve employee satisfaction and performance.

References

Ahmed, N. B., Aluku, A. J., & Mustafa, R. O. (2021). The effect of work ethics on job satisfaction and employee performance in Nigeria. European Journal of Management and Marketing Studies, 6(3), 203–212. https://doi.org/10.46827/ejmms.v6i3.1138

Ali, M., & Akhtar, N. (2021). Work ethic, job satisfaction, and employee performance: A mediating role of organizational culture. International Journal of Business and Management, 16(3), 1–12.

Bakar, R., & Irfan, M. (2021). The mediating role of job satisfaction on the relationship between work ethic and employee performance. Asian Journal of Business Management Studies, 12(1), 20–30.

Balakrishnan, K., & Saifuddin, N. B. M. (2022). Impact of work ethics on job satisfaction in Malaysian organisations. International Journal of Academic Research in Business and Social Sciences, 12(12), 911–925.

Bashir, M., & Murtaza, M. (2022). The role of job satisfaction in the relationship between work ethic and employee performance. Global Business Review, 23(5), 1296–1310.

Faizah, I. N., Lestari, L. L., Hidayat, S., & Mustofa, A. (2020). Etos kerja dalam budaya organisasi di Kantor Kementerian Agama Kabupaten Gresik. Jurnal Administrasi Pendidikan Islam, 2(1), 1–12.

Ferayani, M. D. (2023). Pengaruh kepuasan kerja, stres kerja dan semangat kerja terhadap kinerja pegawai pada Hotel Aneka Lovina Villas & Spa. Jurnal Daya Saing, 9(2), 120–135.

Gorda, O. S., & Mariani, A. E. (2019). Analisis faktor-faktor yang mempengaruhi kepuasan kerja dan kinerja tenaga kesehatan. Jurnal Ekonomi, 24(2), 193–212.

Hafiz, S. R., & Widodo, H. (2021). Pengaruh kepuasan kerja terhadap kinerja karyawan pada Dinas Pekerjaan Umum dan Penataan Ruang Kota Malang. Jurnal Ilmiah Administrasi Publik, 9(1), 1–10.

Hair, J. F., Hult, G. T. M., & Ringle, C. M. (2019). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Sage.

Hassan, S., & Sadiq, M. (2020). The impact of organizational culture on employee performance: The mediating role of job satisfaction. Journal of Management Sciences, 7(1), 45–58.

Ilham Agustian, H. E. (2019). Pengaruh sistem informasi manajemen terhadap peningkatan kualitas pelayanan di PT. Jasaharja Putra Cabang Bengkulu. Jurnal Professional FIS UNIVED, 6(1), 45–56.

Khan, M., & Ahmad, M. (2020). Organizational culture and employee performance: The role of job satisfaction. Journal of Business Research, 114, 97–105. https://doi.org/10.1016/j.jbusres.2020.04.012

Malik, M., & Ghafoor, A. (2023). Linking work ethic and employee performance: The role of job satisfaction and organizational culture. International Journal of Productivity and Performance Management, 72(1), 138–153.

Mamminanga, I. (2019). Pengaruh etos kerja terhadap kinerja pegawai pada Kantor Kecamatan Maniangpajo Kabupaten Wajo. Jurnal Ilmiah Administrasi Publik dan Bisnis, 1(1), 34–45.

Melina, D. R., & Syarifuddin. (2023). Pengaruh budaya organisasi, kepemimpinan, dan kepuasan kerja terhadap kinerja karyawan Dinas Kebudayaan dan Pariwisata Kota Bandung. Jurnal JIABI, 7(1), 78–89.

Nasir, M., & Khursheed, M. (2022). Job satisfaction as a mediator between work ethics and organizational performance. Management Science Letters, 12(6), 1533–1542. https://doi.org/10.5267/j.msl.2022.1.042

Omar, M., & Hassan, H. (2020). Examining the influence of work ethic on employee performance with job satisfaction as a mediator. International Journal of Contemporary Hospitality Management, 32(5), 1789–1804. https://doi.org/10.1108/IJCHM-05-2019-0451

Prabowo, A., & Siti, N. (2023). Dampak lingkungan kerja dan motivasi terhadap kinerja pegawai di lingkungan pemerintahan. Jurnal Ilmu Administrasi dan Organisasi, 8(1), 45–60.

Renhoat, A. D. (2021). Pengaruh kepemimpinan spiritual, budaya organisasi dan etos kerja terhadap kinerja karyawan pada Bluebells Express Hotel Syariah di Kota Malang. Jurnal Riset Manajemen, 4, 146–164.

Rianita, N. M. (2023). Pengaruh etos kerja, insentif, dan pengembangan karir terhadap kinerja karyawan pada UD Madia Jaya Singaraja. Jurnal Daya Saing, 9(3), 210–225.

Sabirin, K., Kurniasari, F., & Yasmin, D. (2020). Pengaruh etos kerja terhadap kepuasan kerja aparatur sipil negara di Stasiun Karantina Ikan, Pengendalian Mutu dan Keamanan Hasil Perikanan Pontianak. Jurnal Produktivitas, 4, 67–78.

Santanu, T. R. (2024). The influence of work ethic on employee performance (Study at the Library and Archives Office of Garut District). JHSS (Journal of Humanities and Social Studies), 8(2), 295–298.

Singh, K., & Sharma, R. (2023). The interplay between organizational culture, job satisfaction, and employee performance: Evidence from service sector. International Journal of Services and Operations Management, 35(1), 1–16.

Suleiman, A., & Salama, M. (2021). Investigating the influence of organizational culture on job satisfaction and employee performance. Journal of Human Resources Management Research, 2021(3), 1–13.

Suryanti, E. (2020). Pengaruh etos kerja, kompetensi, dan kepemimpinan terhadap kinerja pegawai Kecamatan Ungaran Timur. Jurnal Bisecer, 3(1), 23–34.

Usoh, N. M., Tewal, B., & Saerang, R. (2020). Pengaruh etos kerja, kepuasan kerja dan budaya organisasi terhadap kinerja karyawan pada Tasik Ria Resort. Jurnal EMBA, 8(1), 2126–2136.

Vebrianis, S., Mustika, A., & Haryati, R. (2021). Pengaruh budaya organisasi terhadap kepuasan kerja karyawan pada PT. Bumi Sarimas Indonesia Kabupaten Padang Pariaman. Jurnal Matua, 3(3), 539–548.

Wahyudi, S., & Adnan, M. (2020). A study of human resource management: Theory, practice, and issues. Journal of Human Resource Management, 8(2), 44–53.

Wibowo, A. D., & Prabowo, R. (2022). Pengaruh budaya organisasi terhadap kinerja karyawan di PT. BPR BKK Pringsewu. Jurnal Manajemen dan Kewirausahaan, 10(2), 85–94.